Customer Order Line Status - BULK & POS SCREEN
Adam K
I’ve been using the Customer Order Line status feature a lot recently, and it has proven to be a very useful tool when ordering P&A.
It works particularly well for keeping track of item requests for our customers. However, updating the line item status can be quite time consuming.
When placing an order for a customer, I mark each relevant line item as “Ordered from supplier.” This helps me monitor what has been ordered and ensures nothing is missed.
The challenge arises when placing a supplier order, as I currently need to update each line item individually. In some cases, this means repeating the same action 20+ times.
It would be extremely helpful to have the ability to select multiple items at once, similar to how this works on Purchase Orders, and update their status in a single action.
Secondly, Having the ability to update the order line status directly from the POS screen would be a significant improvement.
At the moment, we are using the order reference field to indicate when something is “not to be ordered yet.”
If staff were able to update the order status from the POS screen (for example, marking an item as “Not to be ordered yet”), I could then save a filtered view to exclude those line items. This would streamline the process and save considerable time.