Citrus-Lime Backoffice

Hi, we want to stop stores creating items in back office, as they get created, sometimes with wrong pricing, not on the website and adds extra work. to stop this we want to reduce the manager's permission from back office to super visor cashier. but if we do this, they cannot do stock adjustments, which they do need to do every now and then/ it would be great if you can change this or, give us access to change permissions per menu option thank you

currently with the permission levels you can do a stock take with supervisor cashier. but you cannot adjust the stock on the item card. this is doing the same thing but in a different way. if we can give supervisor cashiers access to adjust stock then we can change our permission levels to reduce risk all round

Hi, for me one of the most important information is missing here. Can you please add a filter for cost price? It should not be set as a standard because of customers, but it should be able to show. Thanks in advance, Stefan

I imagine not all shops do this, but we serialize bikes when they are built (it's our way of looking at the item in backoffice and knowing if it's been built yet). It might be kinda nice to have an added field in an item's back office page stating whether it's boxed or built. Alternatively, if a bike is serialized when receiving the shipment, then there could be a confimation checkbox to confirm that the serial number is infact correct once it has been built. Redundancy is nice :)

Our business terms for account customers is 14 days from end of month (when they get their statement). Current options are only x days from invoice. In a wide look at the account side of the system it would also be helpful to be able to send a reminder to all accounts which haven't been paid by due date.

Can we get an alert when stock received has a price change, and there is already stock on hand. Preferably a prompt to print barcodes for all updated stock, or a pop pup like the stock committed one maybe We catch most items, but we are often busy and tasks get interrupted by customers. And if we don't get to complete our purchase order and stock receiving all in one go we will have forgotten there was anything to change.

The system is making duplicate customers, when a customer already exists and then they order something online, it looks for emails and mobile numbers to check if a customer already exists in the database, but it's not clever enough to spot the dialing code for example 07123456789 is the same person as +447123456789. My suggestion would be to check and compare only the last 9 digits.

It would be great to be able to customize more of the settings, eg: when searching items etc, we don't need the filter info to stay there after we have closed the tab / changed page, so that confused us at first, but I saw that it was there from other shop's requests. It would be lovely to be able to turn that off Things to be able to choose would be essentially anything where there is disagreement amongst shops about what the option should be, eg clear filter after search All the different pop ups when doing a sale - choosing pop till/receipt, saying if stock is nil (the writing in red is good, the pop up gets annoying quickly) We really want to be able to turn off pop till as default, especially after workshop job creation. One of our mechanics is only allowed to create a repair on the front / sales computer as he will always forget to turn this off and pops the till, which has meant an open till with no one near it default print options / warning option, eg: if there’s multiple workshop print options, can we show only the ones we use, not required but would be nice. Date filter default is too short. Typically I’d like to search at least the last month as default, possibly 6-12 months as it is normally an old repair / sale I'm tracking down. Same for reports Default number of items to show. Often is quite small eg max 20, possibly less. My default would be 50/page. Would be great to be able to save this site wide and not constantly have to update And if any of these are already an option and I’ve just missed it, please let me know

We'd like to be able to print the serial number of a bike onto a label so that we can label all items included with that bike, for example, chargers, pedals, owner's manual, etc.

I have just entered new cost and retail prices on 18 lines of a Purchase Order, only to get to the end, click SAVE and be taken to the Log In screen and have to do it all again. Is it possible to make it obvious that you've been logged out as soon as you try to do anything, rather than wait until you hit save? Thank you.