Citrus-Lime Backoffice

At times our staff are using 'Update Items Using SIM' to update cost pricing when entering PO's. It is rarely correct however we do want them to check that MSRP is correct and up to date. It would be helpful to be able to have only MSRP and MSRP (also update price to be supplier's MSRP) showing and be able to toggle the cost part off in settings or even have it permanantly off as is more trouble than good.

I would like to have an option to send my PO's to two Emails at least on my Send to Vendor Email - I like having myself as the CC to verify the email has come though - but two email addresses separated by a semi-colon would be functional -

It would be VERY useful to be able to print additional data on the picking list to minimise the risk of incorrect shipping. For example having the country code, and/or the shipping selected. The current picking list is set and cannot be edited other than the sorting order.

we have been trough a lot of suppliers in the past few years, this causes a long list in the supplier table. it would be great if we could have a 'deactivate' button that would stop new POs / Items being raised against them. this would stop mistakes happening and keep the supplier list tidy!

please add the option to print any customer orders 40 cal receipt in the action options next to the order. It is very time consuming to have to open up every single sale to see what I need to collect for online orders and other things.

When we import customer details into the system using the wizard and template, only the billing address is added, requiring staff to set this as the delivery address each time we then wish to ship to that customer. Small tweak but less clicks = more efficient

Hi CitrusLime Team, I’d like to suggest a small improvement to the Kit setup screen that could save users some confusion and probably reduce support questions. When creating a Kit, there is a field for assigning the Kit an Item Code. I’ve created several Kits, and I noticed that one of them printed a pricing label with a barcode, while the others did not. After contacting the Support Desk, I learned that the Item Code must be fewer than 15 characters in order for the barcode to print on the item’s pricing label. That requirement isn’t apparent when creating the Kit, so there’s really no way for the user to know that a longer Item Code will prevent the barcode from printing. Could you consider one of the following improvements? Add an information/help icon next to the Item Code field explaining the character limitation and its effect on barcode printing; or Limit the Item Code field to the maximum number of characters that will successfully generate a barcode. I think the second option may be even more helpful, since it would prevent users from unknowingly creating an Item Code that won’t work properly with the pricing labels. It’s a small change, but it would make the Kit setup process more intuitive and help prevent a problem before it occurs. Thank you for considering it! Toby Pismo Bikes

I'm not sure which update this was done in, but not being able to use the left and right arrows to move between characters when editing a child item description and barcode description is annoying. Pressing one now tabs you into the next input box. You now have to highlight the text with the mouse to scroll the description along and click to where you need to be.

There is no consolidated place where we can view our invoices, payments, account status for the amounts that are owed and paid to Citrus Lime for the monthly services. Everything is emailed, but that means I need to make sure I find all of the relevant emails and reconcile them to my bank account transactions. Most recently I received a CL invoice that was inflated by about $150 and if I didn't notice that in the email, it may have never been noticed. That was corrected, but we should be able to view our account activity and click into invoices as needed.

I would like to see the option to be able to stop the Price (as opposed to MSRP) being update when using SIM to update prices. The majority of items we sell are at MSRP so being able to update these through SIM is great but it does cause problems with the items that you are choosing not to follow MSRP. Would it be possible to have a check box next to the price which would exclude it from any MSRP SIM updates? There is another post which touches on this amongst other things https://citruslime.canny.io/citrus-lime-backoffice/p/update-prices-from-non-sim-suppliers