Citrus-Lime Backoffice

We do not want to offer rewards points for trade/bulk buying customers. This is kind of possible at the moment as we can add a 0 multiplier to their account in Customer Rewards. However, it is a pain as you have to wait for them to place their first order, and customer rewards to update (and likely the retailer get a notification about it). This does not look very professional. Is it possible to add a setting so when setting up an account in Cloud POS back office/POS you could tick "Exclude from Rewards"?

Our Goods In team is experiencing difficulties when processing purchase orders. They need to ensure that items are sent to packing where appropriate, but some items on a purchase order may not be committed to customer orders and are instead committed to transfers for another store. Currently, when committing a purchase order, there is an option to view items committed to customer orders, but there is no equivalent option to view items that are committed to transfers for another store. Would it be possible to add a feature that displays transfer commitments as well? This would prevent the team from having to manually check each individual item, making the process much more efficient.

Hi, when using the item search page, it would be useful (for us at least) to be able to add the supplier as one of the options on our screen.

Our goods in team say it is frustrating they cannot remove items from a PO on the receive stock screen. This means if an order has arrived that they are receiving and some of the items do not arrive and are not going to be added to back order they have to commit and save the PO and open the new order to remove the items. They have requested the same "Delete/Remove" button that is available on the normal PO screen to be added to the Receive Stock screen.

I've been using this screen a lot lately, and it sames a LOT of time. One improvement I'd like to see: when an imported item's supplier part code can't be matched exactly to one in the system, allow a fuzzy lookup of possible items for the user to choose from. I've found that oftentimes, the item is in our system, but it may belong to another vendor, or have a supplier part code that doesn't match EXACTLY. Also, in cases where the code exists, but is associated with another vendor, allow us to add the item to the current vendor. Currently, the only option for either of these scenarios is to create a new item from scratch.

We place transfers with a specific title. The title and who placed the transfer is visible in the Goods Out page, but they seem to disapear once the transfer arrives at the Goods In page. Even when you open a transfer on the Goods In page, the title and name are not there. It makes trying to find an historic transfer pretty tricky. So, if the original title and the name of who placed the transfer could remain throughout the process, that would be very helpful. Thanks :)

I have been asking for this to be fixed for FIVE years. My last attempt on here got 32 upvotes and was ignored. I don't know who is giving you duff advice but Google STILL considers this key for signposting and context, plus accessibility. It STILL is noted in any Citrus Lime websites PageSpeed Insights as a warning. It IS EEAT essential. It is being used by AI to help with search and context. And its damn easy to resolve! Do as Google suggest and you cant go far wrong. Whether thats right or wrong. So PLEASE for the love of mary, joseph and the wee donkey, PLEASE sort this. I am tired of getting warnings for bad formatting and tagging for what is an everyday thing on every other platform, and even DIY builds! Goes to bang head against the wall. The image I have attached... its from a GOOGLE training programme on EEAT best practice...

Watch the management team spit their morning brew out at the suggestion of a forum, and I would normally be joining them, but I really do feel its time for a Citrus Lime User Forum. Hear me out. Say you are thinking of buying a new handheld scanner to help with stocktakes and bin management. Its not something, as in many cases, that Citrus Lime can recommend, but if there was a forum you could pop on and ask, then someone may be friendly enough to help saving valuable time and money. Many of us work in the same retail sector, many of us will be competitors, but we SHOULD be working together. With all the external challenges of running an SME in the UK, and in particular with recent fallout in the cycle industry, working together is good for us all. I propose we have a small group of moderators - actual Citrus Lime clients - who are willing to put some time into moderating the forum which hopefully wont need much moderating as we are ALL amazingly nice people, and also a representative from Citrus Lime who wants to hear what clients are looking for support in and may be able to assist from time to time saving again, time and money, or may discover a new idea or opportunity to improve the Citrus Lime platform to the benefit of all of us. So what do we think? Can we make the world a better place, solve global warming, stop all the wars? No. But we can make each others lives a little easier time to time and get a warm glow for helping someone else ticking off the annual good deed... I'm up for being a moderator and I don't take any nonesense from anyone (unless you are offering a brew) Thanks Scott - The Skiers Lounge

The following needs to be added: add department/category/Brand columns and filters. This would enable users to filter the stock take to focus on high value/high quantity stock errors. stock take discrepancy summary - would show errors by department/Category. At present we are having to use an Excel workbook to view stock take difference by department/category. The only sorting available at present is to either view by £££/Qty difference (would not show if the error was a crossover of size/colour), or put in alphabetical order (very tedious, and lacks any logic for investigating errors, as descriptions spread accross all depts. total for over/unders extra column to show adjustments mad e to the inital stock count figure (at present you soon lose track of what has already been adjusted, and by how many). filter to show only OPEN items to be investigated.

Please could it be possible to have an alert bleep (different bleep to the scanned) when a barcode is not found during quick scan in stocktake