Citrus-Lime Backoffice

The current Price Wizard workflow makes it difficult for us to manage sale pricing independently. Supplier files can use either supplier part codes or UPCs, but do not always include both, while the Price Wizard export uses ILCs and does not include UPCs. This forces retailers to reconcile pricing across multiple files using Barcode or Alias reports, resulting in a complex and error prone spreadsheet process. Impact: The workflow is time consuming, increases the risk of errors, and frequently requires support involvement, creating friction for retailers and additional support overhead. Potential improvements: Add a UPC/Alias column to the Price Wizard output, or allow Price Wizard import files to consist of 3-4 required fields to simplify the process: ILC/SPC/Alias, sale price, and the sale start and end date.

There is no way to add a restocking fee when returning to supplier. Cannot make "other fees" negative.

Hi, the Kit creation is great for single child items, but we'd also like to sell groupsets this way. Groupsets have various items in different sizes e.g. a chainset length of 165mm/170mm/172.5mm and these all come with different size chain rings 11-30 11-34. if we could add groupsets that would be great, these can be high margin and high value items (£1000's!) we currently have to do it manually so sizes get missed and it takes longer to create

A customer bought a thing, or paid a deposit on a thing, but then brought it back for a refund or cancelled the order - and therefore needed a refund. Our accounts department want to check if the original purchase happened in one VAT quarter, and the refund happened in a later VAT quarter. Also, the customer changed his mind and wanted to order it again. Also also, we might want to check whether this customer habitually places orders and then cancels orders. Purchase history is where we go looking for answers to this kind of stuff, but it's not there!

It would be smoother and more convenient if employees could clock in and out merely by inputting their PIN rather than their cashier number AND their PIN.

Should be able to delete items that were added in error, providing they have never sold of have any history. for example - we did a sim upload but not realising it had stuff on it we would never use.

cloud pos, items Child items. Have sale active, sale price , dates from and to auto populated like it was on old pos.and have a save button so you can do all the items quickjly then save. rather than waiting for it to auto save after each change you make. itts so slow clunky and slow and unacceptable as you just about got it right at the end of old pos. auto set date from as todays date and date to as 1 years time.this is business critical Posted on behalf of Neil Atkin - Peak Tri Store

Our bookkeeper has stated that the new CitrusPay process is harder to reconcile. At the moment the info we need is spread across 2 screens and only available one-day-at-a-time, so for a week of 7 days trading we need to send over 8 attachments. It could so easily be condensed into 1. we currently send a copy-paste of the data on this screen: https://pos2.citruslime.com/pos2/#/backoffice/citrusPayPayouts and then download each of the individual "Related Transactions For Payout", which can only be viewed one day at a time. It would be awesome if, as part of our Z-report process, we could just select the start date/time, the end date/time, download one spreadsheet that shows all the transactions, all the fees, and includes the CitrusPay Payout ID and the total payment amount. This would save effort and reduce the likelihood of simple errors.

I can easily print full size invoice on regular printer. I find the 40 column receipts to be more convenient. If this exists without having to visit the receipt log please point me in the right direction

I can't be the only one, these labels print clearly and boldly and just fade away over time. Their not even in the sun. I'm using the Pealable labels. I'm thinking it has to be an issue with the label quality.