Citrus-Lime Backoffice

We've been having some fun with the new backoffice and created a cool template for job complete emails. Here is our example.

Given security and 2FA are a hot topic at the moment I wonder if you would consider adding a security level. We currently have to have purchasing and ecom team members with Administrator access level so that they can import item data from a spreadsheet. This is neither good for security in terms of external threat (by more people at risk of being targeted) or for internal problems as these users could accidentally (or in its worse case, intentionally) tamper/edit top level configuration settings. It feels like there ought to be a stage between Backoffice and Administrator. For instance "Full Backoffice" that has access to everything bar the "Setup" tab functions.

Some products with specific launch dates may appear on our website as "Coming Soon." However, we’re unable to show stock availability or sell these items until their official launch. Typically, stock arrives a few days in advance. Once we commit the purchase order (PO) the stock is associated with, it becomes visible on the website. To manage this, we currently scan the items onto the PO as they arrive, but delay committing the PO until just before the launch. This process depends on a team member manually triggering the update at the right time. It would be helpful to have an option to either schedule the PO to be committed automatically on a selected time and date, or to be able to commit the PO in advance while delaying the stock visibility until the specified launch date and time.

When placing a Purchase Order using the filter "... Based on reorder levels and restock points, including customer specials *" only items from the Primary supplier appear on the order. This seems to defeat the purpose of having a secondary supplier at all as you have to remember what needs to be ordered and add the item manually. The workaround appears to be to "... Create the Purchase Order(s) for me based on all customer orders (from all suppliers) **" but this generates a huge number of orders that have to be manually removed.

Can we make it so that when we enter an MPQ quantity that we can enter either the pack cost (how it is usually represented from vendors) or the per item cost and have the other field automatically calculated? Entering the MPQ and then a per-item cost does not represent the typical data that we have on hand when ordering. I usually have a pack quantity and cost.

I would more comfortable if the items linked to SIM didn't have their descriptions changed automatically. We routinely change item descriptions so it's easier for staff to find and also so it make some sense on the customer receipts etc. I'm struggling to see the need to have descriptions change automatically. It wouldn't be so bad if the descriptions made sense but most of the time it's nonsense anyway. I see the benefit of pricing updates but I don't want it to mess up my descriptions. I generally switch off this feature when I remember but of course, if you import something from SIM then this feature is automatically enabled.

It would be really helpful if there was a way to export our list of suppliers so we could print it out

Is there an option to offer my customers the ability to repeat order. Its something I get asked about a lot. So a standing order of a monthly delivery of their favourite dog food on a specified date.

When creating a Price Wizard, the Supplier part code is an available column. When you click thru to Apply Formula and Edit Prices, that information is no longer available to reference either in the Wizard or in the generated Excel file. This code is usually the key piece of information needed to match suppliers' items in price change files to the items in our system. This matchup works if we happened to use the supplier's part code as the ILC, but that's not always the case.

If a user has setup 2FA SMS and wishes to change to using an authenticator app. it looks like this cannot be done by the user or administrator of the company. It would be great to be able to self manage this, having 150+ employees. it will save time doing this ourselves rather than wasting time of 2 people by having to speak to the support department