Citrus-Lime Backoffice

I appreciate the need for extra security however in order to begin work each day, setting up two tills and 1 office computer I am having to request 10 text messages, this is ridiculous and takes far too long. There should be 1 authentication to give a particular device access to backoffice, pos and MT. Also there was no communication that I saw that this was being implemented!

I can't be the only one, these labels print clearly and boldly and just fade away over time. Their not even in the sun. I'm using the Pealable labels. I'm thinking it has to be an issue with the label quality.

in 1.0 on the item card there was a quick search field where you could quickly go from one item to another. This is really useful to have on the screen at all times to quick swap between items and take you straight to where you want to go this has got more long winded in 2.0 you have to press ctrl+i to bring up the search. then type in/paste the item and press enter we use barcode scanners everywhere and now have to use the keyboard to do a job where a mouse click worked great before. this gets used a lot in a warehouse environment and does slow everyone down that is using it p.s. rest of back office 2.0 is so snappy!

curently backoffice 1.0 shows 10 locations by default and 2.0 shows only 4. we have >10 locations It would be great if we could default the number to what we have or allow the user to choose the number shown and for it to be saved the next time they go in currently we have to click on '20' every time we go into an item to see more than 4 locations which slows us down compared to 1.0

Hi, following up on feedback i've left previously and after having a chat with Niall earlier about charges, I wondered if there is a reason Citrus Pay charges are deducted daily from the total transaction amounts? Previous card suppliers we have been with would pay out the full amount that goes through the machine which makes reconciling bank accounts really easy, and then would invoice monthly for the total transaction fees and card processing costs. I'm just curious really, if there's a reason why?

Do we really need weight and packed weight grams to 3 decimal places, this could cause confusion and lead to miss types and thinking its in Kg

We have two stores. To make it easy I'll say store A and B. I need to print labels at store B but because store A is higher on the hierarchy when stores were created, store A auto populates each time I go to print any kind of label. So each time I want to print a label, have to swap to store B!

Whenever I make a change to an item I've added to the PO, the autosave moves that item to the top of the page. Is this necessary? This would be a new behavior in a PO, and it crates confusion when you're used to a static, unfiltered order. I do like the new items added to the top of the PO - for ease of making adjustments right after adding them. Once everything is entered though, an option to view the PO in the order it was entered would be helpful.

Manually setting up a load of new Matrix items is a right pain. SIM often groups items together in ways that do not work for us and need tedious re-working. Matrix details often need tweaking (e.g. season changes) and this is a pain to identify (see other request for Matrix Reports) and then to fix. We need a wizard that allows us to: 1/ Create new Matrices and add ILCs to them. 2/ Add/remove ILCs from existing matrices. 3/ Edit existing matrix details. Thanks.

When a customer pays off debt on their account with us, these show up as AdHoc payments, but do not appear on customer account statements (which we send out monthly). For customers paying off their debt in chunks, it makes sense to include this detail on the account statement.