If a set of users from a shop is using the system effectively, and providing adequate note, email, and text communications within cloudpos. It would be useful for their to be a dashboard or a feed of communications. For example, with a busy shop Employee A special orders a part for a customer, then employee B places the PO, and employee C receives the order and sends an email to the customer letting them know it is done. When employee A logs into CloudPOS, it would be helpful for them to be able to see a dashboard of the orders that they've dealt with and see an abbreviated list of communications around that order so they are easily kept aware of the status. By nature of a user taking part in comms on an order, be it an internal note or external email/text, they would essentially be tagged for notifications on that feed until it concluded.

For special order heavy shops, this would save a lot of time having to manually search for the information for each instance, and/or mitigate any question as to who has done what, from a bird's eye view.

From the shop owners perspective, tabs can be kept on the quantity and quality of outgoing and incoming communications as well.