Item is discontinued
complete
Go Kayaking North West
Have an option to select an item as 'discontinued from supplier'. This would allow in stock items to still show online, and in stock items to be sold in store, but would prevent out of stock items from being put on a work order at POS because they're not available any more.
Making a product inactive isn't the right solution, as that makes it unable to be sold, but what if we have remaining stock that we're clearing through but do not want to re-order other items in the matrix.
There is the option to mark a product as 'May not be placed on purchase order' but nothing at the POS if a cashier tries to sell a product that isn't available from a supplier.
This would be most helpful when there are several items within a matrix, some are in stock but none of them are available from the supplier
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Jenna Lees
planned
Hi All
This has now been raised as a development request and the work has been planned so that it will be included in the June 2020 release.
This post has been linked to the development request, which means that the status will be updated as and when the dev rq is updated at our side. However, please note that, even if the post status is 'Complete', the change will not be live in the system until the release is rolled out in February. It simply means that the work has been done at our side and is ready to be rolled out in the release.
Thank you for making the suggestion and assisting us in the improvement of Citrus-Lime Cloud POS.
Many Thanks, Jen
Jenna Lees
open
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Info
I have requested in the past you could make an item inactive at any time but it would still show available until your remaining stock is depleted. I'm sure we've all had a slow moving product that you do not want to order again but still have stock of. It would be very helpful if you could just make it inactive and then not have to think about it again.
Go Kayaking North West
Info: My concern is staff not knowing an item is discontinued, so when a customer comes in and wants to order it there is nothing telling them no. If other items in the matrix still have stock and are active, then the ones that are out of stock could still be ordered.
I suppose it would have a similar effect if we made the items within the discontinued matrix inactive as soon as they're out of stock, but this is error prone.
Marking a product as discontinued would prevent it from going on a work order, but still allow a sale if stock is showing & would also prevent it going on a PO.
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Go Kayaking North West: I think we're on the same page. The current system means that if you make an item inactive whilst you still have stock, then the visibility of that item is removed from the POS meaning you can't sell it. My suggestion is that you can make an item inactive at any time (perhaps because it is discontinued) and whilst there is still stock, it's visible but as soon as it is sold out, the item would no longer be visible on the POS. The current system means that if you don't notice the item getting sold out and therefore don't manage to mark it as inactive, there is a chance that somebody can take an order for that item which is not helpful.
Go Kayaking North West
Info: Yeah, changing the functionality of the Inactive button would work fine. It is inactive (meaning it can't be ordered but it can be sold at POS if there is stock) Perfecto :)