For example, go to the item (or in my case a serialised bike), see the list of serial numbers - customers names are beside the sold units - make the customers name a link to go to their account.

Which is a vice versa to Ben's idea: https://citruslime.canny.io/citrus-lime-backoffice/p/customer-purchase-history-link-to-item-record

Good idea? (Would only work for serialised items) Would save time for recalls etc...

Simon

Scotby Cycles