Live Chat Widget | Voters | Citrus-Lime Ltd

Live Chat Widget

complete

Scott C

It'd be useful if, when the live chat widget is in use, it didn't block being able to tender a transaction in the POS screen.

December 5, 2023

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Dave

I thought this was just an issue for us!

Suzy Weightman

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George Shipman

I've experienced the same. You have to zoom out to be able to tender...

Scott

George Shipman: exactly!

Suzy Weightman

Hi Scott, 
Could you send me a screenshot of this? The live chat widget shouldn't be showing in the POS! 
Thanks, 
Suzy

Peter Carol

Suzy Weightman: A screen shot won't show it as it is invisible when it does this on the main pos page. You have to realise what is happening then reload the page.

Scott

Peter Carol: exactly!

Scott

Suzy Weightman: as others state it’s not visible. If chat is present on another CL page it creates a “dead zone” bottom left. Can only think that the core code must be present on POS for chat, even if not active, as something must be deployed (even of the 3rd party software has POS set to ignore) for this dead space to exist

Suzy Weightman

Scott: Thanks all, I understand what the issue is now.