SMS Enhancements - Automation, Promotions, and Reviews
P
Patrick Clapp
Some additions and enhancements to our SMS functionality will help to modernize the feature.
Promotions: Ability to send out mass texts to multiple numbers to present a sale, event, etc.
Automations: Replicating the service reminder email during the sale of a bicycle - presenting a timed service reminder for a break-in check.
Post sale opt-in text with a review link for the customer to provide a review for their experience or the business as a whole.
Rewards based automatic text to those who have accrued a certain number of reward points, or based on a number of weeks with unused points.