The ability to add tags to items and customers to help filter them in the search function globally would very helpful. Right now in the system if i don't have a specific word in a description it will not populate in search or POS. With a tags I can informally group like things with out the affecting them in the database. For example, Shift cables and Derailleur cables are the same thing. Both are correct ways to refer to the same item. Perhaps a more salient example, Petrol, Gas, Fuel. All are the same thing. With a tag I can group all that together rather than having to decide or impose a way of thinking on others while still accomplishing the same end result.