Automatic log out in Cloud MT
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Ben Kippax
I've added a development task for this to be scheduled in a future development cycle. We need to re-think our authentication process for this, so it may not be a task we pick up as an "easy win", it'll likely be more a of long-tail task where we look at authentication for Cloud MT and Customer Rewards V2.
Ben Kippax
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under review
T
Trekitt Admin
Got to agree quite strongly with this one. It's a massive inconvenience to be logged out when you've just finished writing a description, setting up colour groups, etc, for it then just to sign you out and lose your progress.
Ben Kippax
HI Summit To Sea Admin, I do appreciate the frustration here. We've build the front end with security in mind and our security tokens last 24 hours from the point of login, rather than the point of last use.
What's happening ...
You login on
Day 1
at 10:00 hrs, this token expires at 09:59.59 hrs on Day 2
.On
Day 2
you start editing a page at 09:55 hrs, during which time your login token expires and the Cloud MT API can no longer authorise your request.What I can suggest right now ...
At the end of each working day, log out of Cloud MT. This will mean you're forced to login at the start of each day and you'll no longer be logged out inconveniently whilst mid-task.
B
Ben
Ben Kippax: Our team also find this frustrating and we have raised it in the past. This issue doesn't seem to affect other platforms. Is there a reason Cloud MT has to work in this way? Could the security token not work from last use?
Ben Kippax
Hey Ben:, we are already considering the last-use scenario but I our priority is customer rewards v2 right now. I’ll leave this open for voting :)
S
Summit To Sea Admin
Just happened again.
I can understand it if I've been inactive for a period of time, but when you have literally just completed filling out categories and filters, it's just rude!!