SIM Supplier Editable Lead Times in Cloud MT | Voters

SIM Supplier Editable Lead Times in Cloud MT

complete

Ben

It would be really useful for us to be able to update supplier lead times (days delay) in Cloud MT rather than having to contact the Helpdesk. There is the obvious one around Christmas and holidays where this needs updating frequently, but also we want to more frequently update it to the most realistic current times the suppliers can deliver in. The more accurate we get this the less CS queries we receive and the shorter we get it the conversion rate increases, so it is an important focus for us.

From a screenshot I have seen it looks as though a page already exists that Citrus can view with all the lead times on.

December 30, 2023

This post was marked as

complete

Neil McQuillan

marked this post as

in progress

Neil McQuillan

This will go for code review today, we've added a grid to the Sim Settings page which allows these to be edited. It also updates the leadtimes on all existing records on the database so we don't need to wait for a supplier stock update to set it (which would otherwise be the case).

Ignore the Store ID column, this won't be in the completed code.

Neil McQuillan

marked this post as

planned

Neil McQuillan

Merged in a post:

Retailer Able to change lead times from suppliers

Greg

It would be great to change Supplier lead times as a retailer rather than having to contact Citrus store. Would also be handy to see live what our current lead times are per supplier

January 4, 2024

Neil McQuillan

I've spoken to the helpdesk and this comes up several times a week, so it's a win on both sides, I'm specifying the work. We have our own UI for this so exposing this to our customer base just needs some tidy up of some unused fields.

Ben

Neil McQuillan: Brilliant!

something i thought had already been asked for as i remember asking for it to be the same as the delivery window in back office, as all the suppliers already exist here it would be very easy to use an existing field and this would allow users to easily edit it. however see my other request that lead times need to be also editable at sku level as sometimes not everything on a PO arrives at the same time. https://citruslime.canny.io/ecommerce-website/p/forward-order-feature-on-a-purchase-order

Neil Jeffs

This would be a great feature to have.

Neil McQuillan

This would be relatively easy for us to code up if there is demand for it.

AndyA. Office

Neil McQuillan: This would be really handy. The more control a retailer can have over things like this the better. Might also take a tiny bit of demand off your help desk.

i thought we could

Neil McQuillan

PM: Sadly not that is a different field to the one we set for customers.

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