Add customer email address to Order Line Detail report
complete
B
Ben
As we have got bigger we regularly need to update batches of customers about delays with their order or other bits of information. For example when pre-orders launch there can be delays from the suppliers. This can mean updating up to 200 customers about delays on their order.
Currently we do this by emailing each customer individually in Cloud POS.
Whilst we would like to explore the possibility of a fully fledged feature for bulk updating customers in the mean time adding the customers email address to the POS Order Line Detail Report in Cloud Reports (https://intelligence.citruslime.com/reports/POSOrderLineDetail.aspx) would allow us to export a list and update all at the same time.
Could this column be added?
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Suzy Weightman
planned
Hi Ben,
We'll get this field added in and it will be included in the next update to Cloud Reports - I don't currently have a date for this, but likely to be early in the new year now.
Thanks,
Suzy
B
Ben
Suzy Weightman: Thank you. Really appreciate that. FYI the Cloud POS full idea is here: https://citruslime.canny.io/citrus-lime-backoffice/p/bulk-email-customer-updates
B
Ben
Suzy Weightman Hope you are well. Adding this 1 column to this report would save our CS team so much time! Is there any chance of you adding this to the roadmap any time soon?