Cloud Reports

Knowing which Products are worth more time, effort and space would be incredibly helpful. A product that has multiple sizes and colours may appear to be performing worse than an expensive product with a single size and colour, sending limited resources (time, space and money) in the wrong direction. It would be great to be able to look at products at a matrix level to identify opportunities and lift them into more prominent positions both in store and online. This could be especially useful in combination with collections, ALPs, blogs etc. But also save some leg work with budgeting for buying.

The current work shop productivity report is lacking accurate hours worked vs hours billed data. A must to ensure productivity and profitability. Is there a way to create a custom report? We really need to know this data. I know its not correct as one mechanic had 29 hours billed in a day but only a revenue of 325$. At 100$ an hour, this cant be right.

Hi, Is there a report that shows sales by hour over a period — for example, one we could use to see which opening hours are the busiest and quietest during a given timeframe? Maybe it already exists, but I couldn’t find it in Cloud Reports. It would be great to have something like this to help decide opening hours and more. Thanks

Can a column to show Active / In-Active items be added to Cloud reports - in Top Perfroming Items? In the same way as we can filter by season here. We regularly use these reports to build our orders and it would be great to have a way to identify in-active items and exclude them from our ordering and it would help us identify the need to find alternative products. Thank you

It would be amazing if certain reports could be auto-emailed to a user. Payroll hours, daily/monthly sales totals, monthly inventory values, low/no stock items, MSRP price changes, etc. This would save a lot of time going through repetitive processes.

We've had our first SAR request from a customer. So far the only way to get all of the customer data held on Citrus Lime is through a mix of Cloud Reports exports, screen grabs and multiple copy/pastes from various screens. Our Citrus Lime account manager have been very helpful in pulling all the data out into a handy report but I think that a procedure should be in place for either: 1/ us clicking a button for a full and immediate data export or 2/ the best way to contact Citrus Lime for the data We have 30 days to provide the data to the customer so it's not an urgent or high priority request and we've only had the one so far. Probably not worth the time/cost of programming it into Citrus Lime for general store use but it would be handy to know how best to contact Citrus Lime when we need the information. Note: Remember to confirm the requesting customer's identity and send their information password protected!

Report needed that compares our store MSRPs to what is listed in the available SIM data. We've had multiple instances where a MSRP has changed without our knowledge and have had opportunistic web shopper take advantage of the older price. Extremely important for distributors where multiple manufacturers are represented and margins are lower.

It would be useful to see a total count of items or better yet, a return rate % on this report.

A simple report which tells you what items has sold in-store so you can easily top-up. you may have had a busy few hours and want to restock so a simple report by time and date would help - i know this can be done with a margin detail, excel, export etc but you then have to keep a record of times etc its a faff. a quick and easy report would solve all this.

My CRS needs one field for First Name and one for Last Name. Would it be possible to reconfigure that report so that its easier to import into Mailchimp? Also, I need to be able to add a serial number to the report so that I can use it for registering bikes with the manufacturer.