at the moment we get a report from the bank with payments from credit cards but nothing from CitrusLime reports that can match up the bank report and the tender report.
A unique transaction id form both sides means we can reconcile the payments correctly
they only way to do this at the moment is to look at times and dates and hope they match and this is not enough for the auditors.
could you bring the transaction id from the card provider into CitrusLime reporting so we can reconcile store card payments fully.
we have a centralised finance team so doing this with the card receipts from the 12 locations is not possible and too time consuming to manually match
Thank you