Enable Retailers to Set Lead Times for Specific Postal Districts
N
Neil Uplands
We have been facing an ongoing challenge for several years due to the inability to set independent delivery lead times for specific postal districts. As a result, we’ve had to create additional shipping services and manually log bicycle orders destined for areas such as the Scottish Islands and Northern Ireland. This process is inefficient and increases operational complexity, we would prefer to use the integrated shipping labels for all orders.
Currently, it is possible to assign unique lead times for different countries by adding them to a shipping service. However, most providers have unique shipping services for domestic and international. Given that many retailers likely do not use this functionality for international shipments, applying the same logic to postal districts would be a more practical and widely beneficial improvement.
Would it be possible to introduce an option that allows retailers to configure lead times based on postal districts? This would greatly enhance our ability to provide accurate delivery estimates and streamline our logistics.