Not able to delete consignments | Voters

Not able to delete consignments

under review

Brian Seery

We need to be able to delete consignments so we are not billed by Royal Mail for errors or orders that are cancelled by the customer where postage has already been purchased.

August 13, 2019

Charlie

Would great to get an update on this? 
Our bill is big enough let alone being charged for cancelled/changed orders that have gone past the cut off on a bank holiday where the team aren't working to cancel them!
It would be much easier if we had access to this ourselves?

Neil

This would be easier if RM was integrated with Click and Drop.

Suzy Weightman

Merged in a post:

Ability to cancel dpd labels

Will (HA)

Please add functionality to cancel DPD labels, avoiding another web portal.

August 18, 2021

Suzy Weightman

Merged in a post:

Ability to cancel RM labels

Service

We have to contact support to cancel an incorrect label before manifesting. it would be good if this deletion could be managed in the shipping module, saving support time too.

August 18, 2021

Suzy Weightman

Merged in a post:

Ability to Cancel Royal Mail Labels

Summit To Sea Admin

Please add a delete function for RM labels, it would save us having to contact CS quite so often and keep them free for more important jobs.

February 15, 2021

Matt Ives

Is it possible to get an update on this?

Suzy Weightman

Matt Ives: Hi Matt, 
This is on the backlog of development changes which are planned for the Courier Module, unfortunately I don't have an ETA on this change at the moment. 
Suzy

Mark Rose

Same goes for DX etc. I note this has been under review for nearly a year now - is this ever going to change?

Pete

This is still not available.

Jenna Lees

marked this post as

under review

Pete

Jenna Lees any update on where the review is at ?

Thanks