Hello, we're finding a lot of people taking advantage of the DPD Equivalent (DPD Pickup). But Royal mail has more locations, less surcharges and better prices.

I can only assume that customers are less trusting these days (rightfully so!) and would rather a detour to a guaranteed safe location than to wait in or hope it's been delivered to the correct doorstep and is still there after work. I think couriers prefer it too, being able to deliver a job lot to a nearby location rather than lobbing it over a wall.

If we're able to offer a more convenient service at a better price to customers, then it's only going to improve sales and reduce WISMOs. Also customers can pick up a snack at the same time, everyone loves a snack.

If you're interested please give it a vote. We've been very surprised with just how many people choose the dpd option