Postcode District needs to allow FK1,FK2 etc not just FK*
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Tom Bowden
This would be useful for us, for slightly different reasons. We get lots of fraudulent orders (a good 20 per week on expensive items) and they nearly always use one of a few forwarding companies. This stop the fraudsters address becoming know to us or the police. If we could block postcodes to the accuracy of LA12 0AA, as opposed to LA12, we be able to reduce this activity significantly.
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Joanne Ligthelm
hi we would love to be able to do this, we regularly have customer ring up re this issue, we have even been left a bad review about disgusting post charges when they are not even in the highlands, luckily we managed to talk the customer into removing it but we had lost her custom by then.
Suzy Weightman
Hi all,
Is it possible for you to use the existing functionality where you can block specific services to postcode segments?
i.e. use this to show/hide services with different prices.
Service 1 - £2.99 blocked for FK20+
Service 2 - £4.99 blocked for FK01-FK20
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Ben
Suzy Weightman: For us we use a dummy service across all our zones called "Standard Shipping" with a surcharge on those zones that need it.
This would involve a complete re-writing of our rules unless I am missing something? I think when I looked at it before the reason for not doing this is there is not a quick way to add in all the "blocked" areas which would mean a lot of manual setup and remembering to block any future zones.
A simple way to add the surcharge, rather than block all other zones each time would be much preferred and more manageable.
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Will (MR)
Suzy Weightman: I'd love to implement this, but struggling to find anyone at CL who can adequately explain this, as we don't have any way to test a setting except in a live arena, i need to have a proper plan on how this is done, along with support/dev time if we hit issues.
Are you able to advise how we progress it, as support have not been able to assist.
Suzy Weightman
Merged in a post:
Postcode District needs to allow FK1,FK2 etc not just FK*
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Will (MR)
Shipping postcode districts need to allow finer control of postcodes, we would only need the first half, so in my example FK1, FK2.. upto FK20. VERY unhappy customers who quite rightly challenge they are NOT in the highlands for couriers!
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Ben
We have needed this for a long time also and raised it before the days of Canny (at the time it was turned down). The same as you, we need to be able to specify Scottish Highlands. I would suggest this is more of a Courier Integration board development though.
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Will (RA)
Ben: i posted in both, it was merged to here. we have had a rewrite of the whole shipping process, it's not particularly elegant, but we shall see if it works! - first issue is it tells the customer the most expensive price first!!! - not a CRO enhancing bit of logic!