Apple Wallet etc Customer Rewards Card
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Scott
We are debating getting plastic customer rewards cards made. Its a)plastic and b)people simply dont like carrying loads of rewards cards around, and their physical demise is well reported on news channels regularly.
Customers DO use phone based rewards cards. I just looked and I have 6 on my own phone.
So how about a digital customer rewards card? Yes an element of this can be done anyway looking the customer up, but they process of handing the QR code over to be scanned reminds customers of the loyalty scheme, and we can look up a customer quicker using it too.
F
Fiona
Having it on apple pay would be an amazing feature!
Neil McQuillan
Just a quick FYI we do offer physical Rewards Cards and you can order them thru the Success Team.
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Scott
Neil McQuillanThanks Neil, I know, but my question is around having a card that can be added to applepay, so the customer does not need a physical card as is the norm now.
Neil McQuillan
Scott Oddly I've had another customer contact me about adding Rewards Cards to AppleWallet, they have their own iOS App wrapping ecommerce and developers inhouse, I'll have a chat with them.
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Jon Mayo
Neil McQuillan any update on this? I added an idea to the API Canny as this would be straightforward to achieve using middleware like Zapier / Make etc or by development if the Reward card number field was available in the API https://citruslime.canny.io/citrus-lime-api/p/include-customer-rewards-card-number-field-in-the-interactive-api
Neil McQuillan
Jon Mayo Can you not use the email address for the lookups? e.g. Encode the email address as a 3D barcode in AppleWallet?
I know we have one other customer working on that approach. We do have some private and paid API endpoints for Rewards, but they do not including setting a card number only retrieving it. However you can use the email address and this would be more reliable and then encoded that as a 3D barcode in Apple Wallet which can be scanned into the till to set the account (I've tested that part in the past).
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Jon Mayo
Neil McQuillan Interesting, thanks, I'll do some research on that option.
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Jon Mayo
Neil McQuillan do the private paid API endpoints for rewards include retrieving the current reward points and / or reward value from an email address?
Neil McQuillan
Jon Mayo Give your account manager a shout if you want access to the paid end point.
Neil McQuillan
Neil McQuillan do the private paid API endpoints for rewards include retrieving the current reward points and / or reward value from an email address?
Jon Mayo
Yes
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Jon Mayo
Neil McQuillan Thanks, will do
T
Terry
i use pass2u to create this its not dynamic like the nandos card but my shops loyalty card pop up on there phone when they are near by https://www.pass2u.net/