Automate removal of rewards points on refunds | Voters

Automate removal of rewards points on refunds

Summit To Sea Admin

If they're added automatically, surely they can be removed automatically?

Neil McQuillan

Merged in a post:

Refunding rewards points work around?

Kathryn

Given that there seems to be no progress on this does anyone have any easy workarounds on this they can share please?

Neil McQuillan

I don't understand this post, can you expand on it please?

Terry

In the past I have logged into rewards dashboard found the customer and then award them the points again, does that make sense?

Kathryn

Terry: Thank you! Yes that's how we're doing it but seems very clunky and very easy to make mistakes.... Hopefully it'll get automated soon.

Summit To Sea Admin

This appears to be working now.

Thanks