Automate removal of rewards points on refunds
Neil McQuillan
Merged in a post:
Refunding rewards points work around?
K
Kathryn
Given that there seems to be no progress on this does anyone have any easy workarounds on this they can share please?
Neil McQuillan
I don't understand this post, can you expand on it please?
T
Terry
In the past I have logged into rewards dashboard found the customer and then award them the points again, does that make sense?
K
Kathryn
Terry: Thank you! Yes that's how we're doing it but seems very clunky and very easy to make mistakes.... Hopefully it'll get automated soon.
S
Summit To Sea Admin
This appears to be working now.
Thanks