GDPR - Right to forget for Customer Rewards | Voters

GDPR - Right to forget for Customer Rewards

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Richard Twinn

there is currently no way to remove a customers email address from customer rewards. this should be in place to comply with GDPR regulations if a customer requests a right to forget. changing the email address in back office does not replicate to rewards.

August 23, 2022

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Neil McQuillan

All, I'd missed this and it's clearly important. Changing the account email POS would change the current email address, but we keep a copy of the original email so we can deal with email addresses changing.

This will be addressed in the release which goes out on the 17th of May 2023.