Add Price Match functionality to Modular platform
planned
Ben Kippax
Price match is not a feature present on the modular platform, but it was a long-standing feature prior to this.
Its implementation wasn't our best work and there have been a handful of Canny topics asking for improvements/fixes (some of which I cannot find).
I'd be keen to understand what our customers thought about price match. E.g. if it was ever used in a meaningful way, what features you felt were missing from it that perhaps prevented it from being used more (or more effectively/efficiently)
This post was marked as
planned
A
Alastair - Shop
Looking forward to getting this on our website!
Neil McQuillan
open
Ben Kippax
planned
Raised for discussion internally with dev team.
Ben Kippax
under review
M
Mark Rose
I'd agree with comments about size and also add colour, and the requirement for the applicant to paste in the URL of the site they have seen it so it can be checked is exact match and in stock. In addition I would want to see either a means of black or white listing domains of competitors that would be accepted. Those not allowed triggering a polite message of decline. It's a mugs game price matching pure play discounters and marketplaces so some ability to filter in line with your own company policy would be required. It would be good to have an editable text field on form for us to state and update our individual policy to customers. Also goes without saying that the ability to toggle the whole thing on an off (so there's no remnant of it left visible on site) would be important too.
B
Ben
We would definitely be interested in a feature that made it possible to agree to the price match and automatically send the customer a code or a link in which the item would be discounted for them. This would save a lot of CS time. Also, the current restrictions on coupons not allowing decimal places and "Discount by £" not allowing you to restrict it to a specific item both impact on the ease of price matching.
Ben Kippax
Merged in a post:
Size information on Price Match Request
I
Info
The size required needs to be added to the request form as nearly every time somebody sends us a request, we have to contact them to ask the size required.
S
Scott
Agree 100%