eCommerce Website

Hi, we have customers that would like to use the splitit option to split up their purchase into more manageable chunks. Please can you create this payment option ? Thanks. Simon

I was trying to find existing posts related to this to find out where we are up to. At the moment the only sash options that I know of that we can use are "sale" "coming soon" "pre Order" or "core range" Is there are plan to allow these sash messages to be more useful. I would like the option to add things such as "limited stock" "last few" "2026 bike" etc etc.

When creating "content & product collections" there needs to be a much easier way of creating content without needing a degree in html code! Something similar to the way we create a page in our wordpress blog that allows mere mortals to create good quality content, otherwise this feature is largely useless.

If people are willing to share, I'd love to know how everyone is getting on with the sales rep and login feature. We (try) to use the Sales Rep feature to track which clubs/events/organisations send us the most custom. But we forget to do this every time... I am tempted to check the box so it can't be forgotten as it's useful information. We've got quite a lengthy list already and we're now considering affiliate sales to help with content... which will make the list even longer and if we enforce sales rep then we'll have to add all the staff/stores/"none" to be able to proceed with the transaction. I'm guessing a few of you use sales rep, potentially paired with commission, for staff as opposed logging in?? We would benefit from grouping the different sales reps for ease during checkout. Maybe an accordion/drop down; Staff, Sponsored Events, Affiliates, Clubs... There's seperate posts about cashier login, I'd definitely like an easier/quicker way, since it doesn't get used as is. The same person stays logged in all day. Incentive (commission) can get people logging in, but it creates problems and doesn't offer complete security to individual cashier logs.

We use the Inactive items report regularly from the dashboard but there are many products on pos back office that wont ever be put online, screws, workshop items, etc etc. If we could have a tickbox that was for NON online items we could set in cloud MT ideally from a wizard, it would make the inactive items report a whole lot easier to work with than having to repeatedly ignore lines that are in it, year in, year out...

I have noticed that Collection pages have a strange formatting issue where the title is pulled in twice, one at the top of the page and one at the bottom below the filters. I saw that they have been given H1 & H2 tags so I presume that is the reason they are repeated, however i'm not sure it's best practice to have a H1 & H2 which is exactly the same. It would be great to have control over both the H1 and the H2 to allow different wording and also improve the slightly strange positioning.

I would love to be able to display the Shop Quality scorecard, it requires HTML and Elfsight don't provide an integration (I don't want another subscription either)

We have various companies working with us to improve the customer experience. sometimes when they link to category pages either the system they are using or they manually add a / to the end of the URL which causes a page not found e.g. https://www.balfesbikes.co.uk/pedals-and-cleats vs https://www.balfesbikes.co.uk/pedals-and-cleats/ obviously, we correct these and tell them the proper formatting, but would be useful if the system might be able to automatically redirect to the non '/' not sure if there's other SEO benefits or issues with this?

We get quite a few customers who struggle with entering a business address vs delivery address. Enough for me to take a proper look. They have a point, its not the "standard" flow that one gets from much large ecommerce checkout processes, its almost trying TOO hard to label things rather than flowing naturally. Is anyone else getting this issue and if so is it worth the checkout process being analysed and benchmarked? I know this has been looked at before, but its a constantly evolving process due to available payment methods and behaviours.

total for the fees on a date range would save exporting and excel manipulation, the ideal though is to post the citruspay fees through to Xero