eCommerce Website

I think it would be a huge bonus if we could have SHOP on our website. It works so well and makes for a seamless transaction for the customer.

At present you can only select a website wide default sort order for products on find and filter navigation pages. Sometimes 1 option does not suit all product categories. For example for high end bikes you might want price descending, but for sale bikes or kids bikes you may want price ASCENDING. This I believe is not currently possible Can we please have either the sort options at the F&F navigation setup level OR be able to over ride the default sort order using a URL control for when we want to over ride the site wide default setting?

Our customer service bot is receiving a lot of messages about customers wanting to change their email address. I’ve tried updating my own as a test, but the field is greyed out and cannot be edited. Is it possible to make this field editable?

We would like to customise, brand and include retailer specific messages in the below emails: Product Review Emails Service Review Emails (Shopper Approved) Back In Stock Emails Gift Voucher Emails These are currently very generic and plain and do not match the rest of our digital marketing. To encourage conversion of a review for instance we offer the chance to win prizes but cannot currently convey this in the emails. Please could this be added? Happy to do this in design time with a member of the Citrus team (although a full fledged Cloud MT editing area would be nice), but currently told that these emails are locked even to the design team.

We would like a custom message to sales receipt emails Would it be possible for us to design a template of text and have this added to every email receipt that goes out to customers

Essentially, I want to be able to set sale pricing on physical stock only, without turning off SIM stock availability. Let’s say we have a Extra Small Giant Propel 1 in stock which we want to sell: it’s had no interest, so we want to blow it out. I only have one in stock. I wouldn’t want to sell three over a weekend for example, and have to order two more in to make no margin on orders 2 and 3. We could block SIM stock but that would stop me selling a medium or large from supplier stock at normal margin in the same period, or while the bike was on offer and in stock, and we'd have to remember to turn SIM back on when it sold. Which we would fail at on a large number of stock items... Mark C at CL suggested: Something like "apply sale pricing to local stock only", with a checkbox Thanks

Can this option be added to the Coupons facility? There is currently the option to set a Coupon as 1 time use. However, we would like the facility to send out a single coupon but set it so that each customer can only use this once (based on email address).

The order confirmation email feels quite simple and not very exciting for a customer when they purchase a £12,000 bike. i've got 3 suggestions... Could we please either have more access to the email to change the layout and make it suit our brand. have the option for it to go through mailchimp where we could make our own template for it have the option to turn it off for customer and we can use our internal systems to send the email out. even a small change where it has the company name in the from field rather than the email address would make it feel a bit more preofessional (see screenshot) Thanks!

Maybe there's some logic I'm unaware of but we're allowed special characters on other pages but on the Product Page Sorry, validation failed for your request Field: Name Plural You can only set alpha numeric characters 'A-Z', 'a-z', '0-9', spaces, and these characters . : + - / ! % ' in the field 'NamePlural'. You can get round it by saving it without and saving again with, but it's a time drain.

When an egift voucher is sold through the website, the customer still gets delivery information like they're getting something physical through the post. this causes an increase in customer contacts. We need a delivery option that does not say this or says something like "digital delivery within 24 hours". that will stop customer contacts and will ease customer's minds