Additional Values of Gift Vouchers | Voters

Additional Values of Gift Vouchers

Fiona

We can currently only offer £10, £20 and £50 vouchers on Citrus-lime and apparently these are hard coded by the programme designers. We would find it really useful to have the following Gift Voucher options added:
£75
£100
£500 and 
£1000 VIP Gift Voucher.
Many thanks

December 2, 2022

Scott

3 years :(

Scott

Cant believe this has 28 upvotes, been sat here 2 years and no response, it clearly is a need for retailers.

Neil McQuillan I cant understand why this isnt being looked at, as the average basket value for your customer base as a whole must be higher than these voucher denominations? Our in store average far exceeds these vouchers - ski boot fits - but customers are put off having to order say 10 x 50 vouchers, its just not well executed? Our competitors are pushing gift vouchers HARD now and will do up to Christmas Eve, we just dont have the same offer to compete :(

Scott

And our desired values would be (lose the 10) 20, 50, 100, 250, 500.

Fiona

Hi Team - Any update on this please? We are constantly being asked by customers for more choices. Thanks

Eoghan Sheehan

Yes, customers should be free to choose their own values as in other systems we have used

Will Condie

Counter Idea...
Allow customers to set the actual value of the voucher they want. Customers get frustrated by having to buy multiple vouchers. E.g. If a customer wants £100, they have to buy 2 x £50 and then put in 2 codes into card instead of one, and then a that customer has to enter 2 gift voucher codes 
(overall voucher aesthetics needs to change too for online customers)

Paul

Will Condie: Voting for this for Wills idea

Simon Edge Sports WH

Will Condie: Absolutely agree, was basic functionality on our last website.

Chris

Will Condie 100% agree, the ability to enter a specific value you improve the user experience and allow customers to buy vouchers for specific items. Then allow the recipient to choose their prefered size/colour etc