Scott Hargrave
OUR SCENARIO: We sell skis. We need the Age, Height, Weight, Boot Sole Length and Binding level setting. We need this information, and at the moment we have to send emails and texts to get it back to us before a ski can move into the workshop
These same fields could be used for BIKE and OUTDOOR too, if they could be setup the following way:
  • Short field with the Question. Example "What is your weight?"
  • Description Field to help with entry visible too example "KG or Stones is fine"
  • Collection Tag. If a product in the basket is showing the tag entered, the field then shows
If this was then sent with the order confirmation over the course of the season this would save US hours of work, so I assume also all others selling skis, and I also know that it would be very useful for BIKE shops asking specific setup questions and OUTDOOR too...
Please upvote, and I know that Emma will want to add this to the "exciting new developments" which is great, but this has been asked for in different guises time and time again since the RMS days 15 years ago!
My suggestion of making it customisable so it works for EVERYONE means most Citrus Lime customers will get an instant benefit, especially if this can be in place before BF/CB sales.
Even being able to ask a question like "Is this a gift? Would you like us to remove the labels?" during that period could be very useful and offer next level customer service...
Thanks
Scott - Senior Tea Drinker
The Skiers Lounge