Allow customers to buy multiple gift vouchers in 1 transaction
N
Neil Harrison
As per the heading, could you allow customers to buy multiple gift vouchers in 1 transaction, please.
The current system combines whatever combination the customer orders into a single voucher and we have no way of knowing what combination the customer wants until we have sent them the voucher and they contact us. The procedure for splitting that single voucher into the desired combination is complicated and long-winded.
The current system places the onus on the customer to know how the system works and place one order per voucher. (So, a customer we had yesterday would have to make 6 separate purchases.)
We have tried adding text to the web page to prevent this, but it doesn't seem to have had any effect.
Cheers,
Neil