Allow customers to cancel pending/unshipped orders from their account page
A
Adam Kappa
It would be really helpful if customers could cancel their own pending or unshipped orders directly from their account page without needing to contact customer service. We get contacted about this multiple times a day, and self-service cancellation would:
- Reduce customer service workload
- Improve customer experience and speed
- Prevent frustration outside business hours
R
Roxanne
This would be amazing!
A
Adam Kappa
Roxanne We get multiple requests for it daily, so it would make the customers shopping experience a lot smoother