banner blurry graphic vs sharp photo
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Chris
Hello all, anyone else notice how graphics look incredibly blurry no matter what size/format/dpi you use yet the photos look sharp as a pin?
I know work is being done or has been done to the way photos/images are stored but can this be addressed please? Otherwise we can't create our own banners with Text on.
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Fiona
Totally agree with this!
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Chris
Fiona Thanks, I thought it was just me and i was going mad
Neil McQuillan - CEO Citrus-Lime
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Neil McQuillan - CEO Citrus-Lime
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Scott
Neil McQuillan - CEO Citrus-Lime can you reopen this please as I also agree and this does need fundamentally addressing whether it’s understanding the limitations or optimal settings better for the platform or if there is something that can be improved. Nothing worse than spending precious time taking unique imagery/photography, editing it and adding text if absolutely necessary and then when it goes live it looks naff. And I like to think I know my way round photoshop etc a bit. If you go on my homepage right now there is a classic example www.theskierslounge.co.uk. On a desktop the ski base structure on the right is amazing and detailed plus rich. Problem is THAT was a shock as I never normally get that result - and now I want more. The banner on the left is ok now but that took 5 efforts/images to get to something not blurring or fuzzy
I am using decent equipment and start with raw files where possible so
The image true size/quality isn’t normally an issue, and am using creative suite not editing on my phone - although ironically that lovely ski base image on u home page is from an iPhone shot edited on my phone!
I think with the amount of time customers invest in content creation it’s an important discussion to be had whether it’s a user error thing or the system needing a look at. If it’s user error then it still needs investment from CL in getting the info across so we all understand it :) But you can’t have those discussions easily with support when you just get the image guide link given to you. Again :)
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Chris
Scott Thanks.
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Scott
Chris Just trying to help show that this is something bugging a few people, and I find it a bit frustrating, and I feel it IS relevant here as either the way images a processed needs a look at (again) OR the guide on the FAQ section needs to potnentially be improved. Or we all need to go on an image/photoshop course :)
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Chris
Scott I've hammered the photoshop tutorials, but i don't think it's us getting it wrong. It looks like the website is displaying poorly compressed images, they're still jpegs.... I'm glad i'm not the only having this problem. I hope they can find a solution. It just makes our sites look a bit amature.
Neil McQuillan - CEO Citrus-Lime
Can you raise this to the support team please, it's not something I recognise as a technical problem. It might be there are some format settings on your banners (for example forcing them to be low quality JPG's to aid loading speed).
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Chris
Neil McQuillan - CEO Citrus-Lime Hi Neil, I have reached out few times, tried a few different things results are always the same.
Could you advise on any settings I may be getting wrong. I'm using photoshop the current homepage banner is 2000x2000px 96dpi .jpg bicubic sharper, scaled down from 4000px. I tried uploading it as 4000 and it looked the same.
Neil McQuillan - CEO Citrus-Lime
Chris Can you give me a link so I can check it?
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Chris
Neil McQuillan - CEO Citrus-Lime www.cribgochoutdoor.com
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Chris
Neil McQuillan - CEO Citrus-Lime it looks like the website is compressing it down two sizes to 1024
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Chris
Neil McQuillan - CEO Citrus-Lime Thanks for taking a look, this has been a puzzler for a while, after watching too many youtube videos I am at a loss as to what I'm doing wrong.