Best Sellers and Sorting Enhancements for Site-Wide Find & Filter Order
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Chris K
We would like to enhance the site-wide Find & Filter Order in the general fields section on MT to improve product visibility and the overall shopping experience for our customers. Specifically, we would like to introduce more control over the sorting options across the entire site, including the ability to:
- Add Best Sellers to the Site-Wide Find & Filter Order:
Introduce a Best Sellers option in the site-wide Find & Filter Order based on product sales. This will allow us to feature the most popular products across the site and ensure customers can easily discover top-rated products quickly.
- Integrate Best Sellers into Front-End Sorting Menu:
Make the Best Sellers option available in the front-end sorting menu so that customers can filter products by their popularity directly from the website’s interface. This will make it easier for customers to find highly-rated items on any page.
- Override Default Find & Filter Order within Specific Sections:
Allow us to override the default Find & Filter Order within specific categories, departments, collections, and brands. For example, if we’re running a promotion on a specific brand or category, we want the option to highlight discounted items rather than showing "Best Sellers" for that brand. This flexibility will enable us to tailor the sorting method based on sales, deals, or category-specific needs.
- Force Out-of-Stock Items to the Bottom (on Discount Sort):
Provide the ability to push out-of-stock (OOS) items to the bottom when sorting by Discount. A simple checkbox option like: "Push all OOS items to the bottom?" would allow us to ensure that only available discounted items are shown to customers, improving their shopping experience and reducing frustration.
- A custom drag-and-drop sorting feature within the Find and Filter (FAF) results. This would allow us to manually reorder the top 10 or 20 products in the search results using a simple drag-and-drop interface. Once the custom sorting is applied to these top items, the system would then fall back to the default sorting method for the remaining products.
Why This Would Help:
- Enhanced Shopping Experience: Adding Best Sellers to the sorting options gives customers immediate access to popular products across all sections, helping them make quicker, more confident purchasing decisions.
- Greater Control Over Product Visibility: The ability to override the default sorting in categories, departments, collections, and brands allows us to optimise the shopping experience for specific promotions, highlighting deals and discounts without disrupting the general product ordering in other sections.
- Optimised Promotions and Sales: By highlighting discounted products or Best Sellers in specific sections, we can drive targeted sales and promotions more effectively.
- Improved Display for Availability: Pushing out-of-stock items to the bottom of the list when sorting by Discount ensures customers are not frustrated by unavailable products, enhancing the overall shopping experience.
We believe that these enhancements will help improve both the customer journey and our ability to manage product visibility effectively. We would greatly appreciate it if this feature (specifically Best Sellers) could be prioritised and integrated into the site-wide Find & Filter Order in the general fields section on MT.
Thank you for considering this request. We look forward to your feedback and are happy to discuss any further details.
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Chris
👏 Great suggestions.
I'm not sure if the following is the case for everyone but we're finding these days the once an item goes out of stock we're unlikely to be able to get it back in, especially in regards to clothing and footwear.
So the logic of keeping out of stock items in place for customers to "notify me" is less useful these days and a faster even automatic way to de-prioritise like you say or even deactivate would be great. How long do customers tend to wait these days?
The big time spend deactivating is when items are in a colour group. you have to go into each product and check to see if the master can shift to an item still in stock or delete the colour group.
Might sound as a bit of a tangent but improving this tedious task could save us all a lot of time. And help with the user experience when the F&F gets re-ordered.
I can just see customers filtering by best sellers or best sellers could bring out of stock items to the top. Especially if CL continue to see the notify me option as valuable.
The best of both would be including a process to expedite the deactivation of out of stock items via a wizard? Hoka little to no chance of getting something back in stock. Smidge pretty much guaranteed.
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Eoghan Sheehan
Chris Improving or automating deactivation would be great, it is a tedious process and for many of us many items will never return to stock, particurally apparel items