Customer Order Notes
closed
J
Jonathan
It would be a great addition to allow customers to add a note to their order. This would display on the order invoices & shipping labels etc.
Customers could leave notes such as "Gate code: 1234", or "Please leave behind barn". We previously had a system which had this functionality and both customers and delivery staff loved it and found it extremely useful!
Ben Kippax
closed
J
Jonathan
For others reading this thread, there is in fact a special instructions field but it's opt-IN. To enable this field, you need to toggle it here:
Site Management > General Fields - Look for a field called 'Special Instructions'.
These special notes display at the top of invoices.
T
Trekitt Admin
Jonathan and I have since spoken on the phone regarding this, and we think the Special Instructions field on the eCommerce check out is suitable for this purpose.