If you have any further request regarding the wording of Available / In-stock / Special Order etc., please comment here: https://citruslime.canny.io/ecommerce-website/p/forward-order-feature-misleading-customers

Worth noting you can also select Pre-Launch and this will show an expected delivery date, and collect email addresses so customers are notified when the item arrives instock (as soon as the item is instock the prelaunch field is cleared).

This can also be combined with backorder which makes Pre-Launch items 'preorder' and the delay is shown from the prelaunch date.

Unlike the PO based system it does not control the number of orders so you can oversell your pre-orders which is why we are adding the purchase order, forward order integration.

Jeandre If you set an expected delay in Cloud MT then this is displayed clearly in the basket screen. If you don't set one it defaults to five days.

You might have seen that we plan to allow you to show stock on Cloud POS purchase orders on the ecommerce site next year (around Feb time) this will continuously recalculate the number of days based on the purchase order due date, and you can select which purchase orders you wish to make available to the ecommerce site. That might help with this issue in the future.