Save £ not %
under review
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Chris
Could we have the option to have savings shown in £ and not %. Saving over £100 sounds better than 15%. (% only sounds better when the % is larger than the RRP £... save 10% off £10 sounds better than save £1)
People often feel entitled to a % off these days and it's another step away from an actual monetary value.
We've recently seen reward points being quantified in a fixed monetary value for this reason. Could we have the option to see this reflected on the website to further help with conversions?
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Emma - Citrus-Lime
Merged in a post:
Display of savings on product page
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Pauls Cycles
What are thoughts on displaying a monetary saving rather than percentage saving (or the option to select display format - as smaller value items may look more appealing as a percentage saving)
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Emma - Citrus-Lime
updated the status to
under review
Thank you for this feedback.
Shirin, you mentioned a "switch that can change between the two" when you commneted on this — I appreciate that was some time ago. Are you envisaging this as a global setting, i.e. it would change for every product on the site? I feel like the controls would need to be more granular, but would you be thinking of a FAF-level control or perhaps a threshold at which the monetary conversion kicks in?
Chris - I'd be interested to hear your thoughts on this too.
Shirin Sadr
I believe this is another suggestion somewhere, because its certainly been discussed before. Especially with higher value products it would be preferable to have a monetary saving rather than "5%" for example. We'd like the flexibility to flick a switch that can change between the two.
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Chris
Shirin Sadr I didn't spot the other post. If the powers that be want to merge the posts, I'm happy with that.
Neil McQuillan - CEO Citrus-Lime
Heres some thoughts we had, but we're still not quite sure that it's not to much information in the page.
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Pauls Cycles
Neil McQuillan - CEO Citrus-Lime: Yes, feels like a lot of in a small space. We dont have the text underneath however. There are currently 3 elements on one line so it's no more than current minus the text I suppose!
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Neil McQuillan - CEO Citrus-Lime
I like this idea, but this area already has a lot going on, what do others think?
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Jon Mayo
Neil McQuillan - CEO Citrus-Lime: Agree its busy, imo the add to basket area in general is a bit too busy already. Can see this being useful for small percentage savings like the example. Perhaps a percentage / value setting you can choose the display type for across the site (like Reward Points) may be a good option. Personally wed stay as is
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Pauls Cycles
Jon Mayo: Neil McQuillan - CEO Citrus-Lime Yes perhaps an option to change the display. Best to wait and see if anyone else would vote for this functionality I guess
James Steel
Neil McQuillan - CEO Citrus-Lime: I believe that the original suggestion from Paul's Cycles was that some savings are better served by the presentation of a percentage and some by the presentation of a cash-value. In other words, "7%" doesn't sound that motivational to the consumer, but if it was "7%" of £10k, that's £700 - so maybe presenting "£700" would be more enticing than showing 7%.
I think your response to Paul's Cycles (though the comment is made to Jon) is perhaps a misunderstanding of the idea being proposed.
I think you've suggested that a Global configuration could be considered for Site Owners so that they could choose whether or not their Ecommerce platform could display a Percentage Discount OR Cash-Value Discount (aka. one or the other, "site wide").
That's certainly far less complex than (what I understand to be) the original idea proposed, but I don't believe a configuration option is required at all.
My (evolving) concept aims to satisfy both consumer tastes for savings presentation simultaneously, removing the need for added layers of code complexity, helping to keep the Cloud POS platform easier to support and as cost-effective as possible for all subscribed to its development across time.
Below is my current design presentation :
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Pauls Cycles
James Steel: Thanks James. We would be all for the design you've shared if it means both quicker and less complex.
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Scott
James Steel: Exactly this, when the RRP is high and the percentage is lower it’s easy to miss that a saving could still be £££ off which is more powerful. Like your solution too