Stop over-writing Product "Name" in Cloud MT for AutoSIM ticked items
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Simon Edge Sports WH
If the Name is changed by a company, AutoSim MUST NOT change it back. This has been one of our biggest issues with Sim data. You often set it up for box quantities - customers usually DO NOT want to buy box quantities. We still want to use all other data loaded to the SIM except Name. Then your system overwrites it silently.
Please remove this functionality - why would anyone change the Name and want you to change it back ? AutoSIM should only relate to the first creation of a product.
Neil McQuillan - CEO Citrus-Lime
Simon Edge Sports WH If you clear this tickbox when you alter the name, AutoSim will stop updating the item. It is set automatically when an item is auto-activated when instock but you can opt out of future updates.
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Tom C
Neil McQuillan - CEO Citrus-Lime Hi Neil, we found this out after multiple issues but we have legacy products that it is ticked for and it is still causing grief - can you explain why you would update this field at all after it is manually changed ?
I believe there are useful changes that may be made to other parts of a product with autosim left active, hence the request to stop changing the name which is extremely unlikely to add any future value
Neil McQuillan - CEO Citrus-Lime
Tom C we set the field once when a product is auto activated, whilst ticked the product will receive nightly updates from AutoSim, for example we improved the facets on a stack of Specialized bikes last week. These would update across our customers sites.
Once cleared manually by a member of your team we never update the product again in the nightly autosim update.
The user interface could be better if a product is manually edited this field should auto clear, but currently it needs to unset manually.