CitrusPay Days Transactions/Batch visible in Backoffice | Voters

CitrusPay Days Transactions/Batch visible in Backoffice

Tim Staton

Can we get the current days transactions to show in the CitrusPay Transactions Report? 
I would much rather view transactions in Backoffice than on the CitrusPay terminal. 
My other card processor has a "settled batches" view and a "current batch" view on their web interface. No need to deal with the terminal at the end of the day.
Additionally, the CitrusPay terminal reflects the total amount charged to the customer. In our case, this includes the surcharge, so it doesn't balance out with what our X report reflects.

March 26, 2026

Suzy Weightman

Hi Tim, 
We do have the Transactions view in the POS "CitrusPay Transactions" so you can see transactions as they happen - this can also be filtered to Today only to view just those transactions. 
For the report in the Back Office, we won't be able to configure that to include transactions from today as the data is received and processed once a day.
Thanks, 
Suzy

Tim Staton

Suzy Weightman that view still does not resolve the issue. We are a surcharge shop. 
I have a credit card transaction from this morning for $26.38. That's the amount reflected in an X report. Customer was charged the surcharge.
Terminal shows the amount the customer was charged - $27.15
CitrusPay Transaction view in POS shows two transactions for this customer. One for $25.47 and one for $0.77. Total of $26.24.

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