Citrus-Lime Point of Sale

Constantly being logged out of Citrus Lime is the worst! I've been told that because the workshop module, back office and CloudPOS are now all linked, that when you log out of one (the till) you log out of all of them. Can we make it so that CloudPOS/the till system is separate to the rest of Citrus Lime? Constantly being logged out of the whole thing is incredibly frustrating and a huge waste of time. I work with multiple tabs open to increase efficiency, so I'll have an instance of the back office home page, CloudPOS/the till, and the workshop module open so they're there and ready to use all the time - when I log out of the till I don't want, or need, to be logged out of everything.

we are trying to push all stores to use e-receipts. but we cannot change the email to match our company profile - i.e. colours, formatting and wording. can you let us change this so we can put in HTML so we can match our branding and not just have a few lines iof plain text. this would elevate the customer experience make it feel a lot more premium. expecially when buying a £12,000 bike. Or give an option to go through omnisend so there's no work for your devs to create a email template system, we do all that ourselves (also for web order confirmations too) Thank you

Why can't i just view an X report on the screen rather than printing one out and wasting paper?

Would it be possible to have a pop-up validation when entering a mobile number for a new customer record, to check it has x number of digits (ideally in UK: 11 digits following 07xxxxxxxxx format) We continually have till users making mistakes when entering data, and the most common one is too many digits. This would really help reduce this a bit. Thanks

Please if there's anyway to reduce the amount of tabs and different parts of the POS so You can access or do as much as possible from One tab. It is so confusing bouncing back and forth from tab to tab.

Hi, please consider printing remaining balance of gift voucher on the receipt, when a voucher is partially or fully spent. And/or method to automatically update the customer via email when the voucher is used, with the remaining balance.

Once a payment link has been paid (approved), automatically apply the deposit to the customer's account. This will assist in timely recognition of payment received and ability to reconcile payments received to the money deposited into the bank

Coming from Ascend where there was a report that would run and be sent to BikeIndex.com for automatic creation of a registry for the bike in their system. Customer would receive an email and be able to claim the bike or add it to their existing account.

Add a feature for setting "Buy One Get One Free" offers as well as offers such as "Buy 10 get 10% off". I would suggest setting up the offer on a dedicated "Offers" page in Back Office and then setting items against it (which would allow multiple different products to be set against a particular offer allowing for offers like "Buy 2 pairs of socks and get the cheapest 1/2 price"). It would be useful to be able to apply an entire category to an offer (or the ability to easily select large qty's of items like in a wizard). If setup as an "Offers" page in Back Office then when viewing an item record it would be good to view all the offers currently affecting that product. When scanning items in to the till that activate an offer it should pop up with a message to alert the cashier.

It would be useful to be able to add an 'alert'/ message to a customers account. This would 'pop up' immediately after logging into an account on POS. This should be for internal use only and not evident to the customer.