Citrus-Lime Point of Sale

Since workshop jobs must be created from the POS, it seems logical that these other operations, things that at our shop are part of the process of creating a workshop job, should be able to be performed from the POS. Each time a bike comes into our shop it is assigned to a generic "service writer" mechanic and placed in a time slot on the schedule. Currently have to switch to the workshop to complete this process. Clicking, clicking, clicking and dragging... Thanks!

As was recently done with Return Reason Codes could the Discount Reason Codes be displayed in POS in alphanumeric order so we can influence the order and make them easier to read.

Just last evening we installed new cards readers (model Saturn1000), and switched our payment system to CitrusPay. As we're running transactions this morning, we're now getting extra receipts printed out for each transaction. In addition to the expected customer receipt, we're also getting a cardholder copy and merchant copy - like we're a restaurant, which would be delicious, but that's not the case. We'd like for the cardholder and merchant copy receipts to NOT print with each transaction. Is that possible?

Hi, It would be great to hide the cost price on the item card dependent on staff levels - we have plenty of junior staff who we would prefer don't have access or visibility on our cost prices. Thank you

It would be really nice to reprint a receipt on Cloud POS days later or even weeks later. For example, If I need to reprint a receipt for a customer because they lost it and need a paper copy. At the moment, there is not an easy way to retrieve unless you go through the back office or reprint last receipt. So why not make it reprint from Cloud POS>View Card> Purchase History> View 40-Col Receipt. This is something that makes sense to add to the POS side and make it more accessible since it is used more often. I know Citrus has a button to reprint if you go through the back office but this request is when the customer has come back days later.

We have a large quantity of products that we are now sourcing from a new supplier as they are unavailable from the original supplier (and it is extremely unlikely that they will be available from them again in the future). We can change the primary supplier for all the products in bulk using a wizard, but there is no way to then delete the old supplier out from all the products, apart from doing it manually. With well over 100 products to remove the original supplier from, this will be extremely time consuming. It would be great to have the option to have a wizard that allows you to edit or delete secondary suppliers in bulk.

We use special orders for our delivery system, and these are converted to an invoice once our vans have delivered the goods. There needs to be a warning when the order is created if it will take the customer over their credit limit rather than when it is converted to invoice.

Rather than only offering money back. putting the refund amount as a points topup.

It would be great to have the workshop orders(repairs) grouped by date, possibly in a bold header. I am aware there are filters on the current headers to sort, but it would be nice to have the bold day/date visible at a glance. For example, on Thursday, April 30, you have two workshop orders underneath, and on Friday, May 1, you have two more orders. Please see the picture attached for better reference. We can't quickly access the workload for certain days at a glance.

When the new POS was launched, I offered some feedback on the absence of shipping information being pulled through on Amazon orders. It's still a frustration that if an amazon customer has paid for an enhanced service it isn't visible ANYWHERE until after you've produced the label. Is there a way to either show the shipping add-on at the point where the item is being scanned for checkout, or ensure that enhanced services show on the "pre-selected service" in the Courier Integration Screen? I've just had yet another Special Delivery where I've had to contact CS to cancel the "wrong" label, taking more time out of the day, then log in to amazon to update to the correct tracking information, all costing time and money... There must be a better answer, or the hive has a workaround if anyone is willing to share?