Citrus-Lime Point of Sale

I really need this function, it's frustrating to have a bike on sale on our website that customers have seen already and when staff enter the SKU into POS it does not show it's discounted from RRP. Furthermore, it does not show the savings from the normal price on the receipt either. I've also had staff pricing items with the sale price instead of the usual price, so when the sale ends... there's a heap of stock incorrectly priced in the shop creating confusion. I know this has been raised already before, I am pushing for it and hoping to rally support - It's the ONLY thing lacking in my total love for Citrus-Lime.

https://pos2.citruslime.com/pos2/#/backoffice/citrusPayTransactions currently we can manage the view but we can't save the view as we can in for example a purchase order. This really needs improved as we are still waiting for a way to show our accountant an invoice for the fees

Please! We need to be able to reprint receipt from POS-Customer-Purchase History. I am not sure why we always have to go into the backoffice and even then its time consuming to find the receipt. Why can't we reprint a receipt from the POS-Customer-Purchase History. I took a snapshot of where the viewing part of receipt is located but no option to reprint. This would be helpful when customer decides weeks later he lost receipt and needs a copy printed. Yes, I do see where you can e-receipt, but customers want a hard copy.

To save time when you are saving an order - add another button to the POS to "Save & Continue", this would skip any printing options and save the order immediately.

Hi Feedback. Like the system thanks : ) Right now it’s a bit difficult to quickly see the stock status for a given model and size of bike. What one ideally wants is to quickly see stock status (i.e. colours and availability) for a given model and size as quickly as possible. We would make more money with this feature because when you are doing a bike sale, making it as smooth as possible for the cust is important. Currently you have to search it up, click through, extend to all branches and click into each colour to see then go back again and repeat the process. Thanks and have a nice day Joe

There should be an option where if we create a star buy in cloudMT, there should also be an option to activate it on Cloud POS. Being multi-channel this should be a standard option. Currently if we need to price match our website we have to manually discount items which can cause pricing errors and extra auditing time

I would like to be able to categorise my customers by 'type', e.g. renter / bike buyer. This is useful when exporting customer data for marketing purposes. We have also used it for contacting people on a waitlist for certain items e.g. trikes. Until now, I've been using the Account Type field, but I know that isn't the intended purpose of that feature and it is also only accessible in the Back Office. I would like to be able to set the customer 'type' when creating customers in the Point of Sale.

When creating a customer, a short page pops up then once confirmed there's a more in-depth customer card. Why not just have the in-depth? Extra click for no reason is a waste of time. It's like ordering two hamburgers to take the patty off of one to make it a double when you can just order a double the first time. https://www.loom.com/share/f8e562f70f754b91bfbf20febe8a4afe

Add a feature for setting "Buy One Get One Free" offers as well as offers such as "Buy 10 get 10% off". I would suggest setting up the offer on a dedicated "Offers" page in Back Office and then setting items against it (which would allow multiple different products to be set against a particular offer allowing for offers like "Buy 2 pairs of socks and get the cheapest 1/2 price"). It would be useful to be able to apply an entire category to an offer (or the ability to easily select large qty's of items like in a wizard). If setup as an "Offers" page in Back Office then when viewing an item record it would be good to view all the offers currently affecting that product. When scanning items in to the till that activate an offer it should pop up with a message to alert the cashier.

Having a personal to-do list for each sales person would be a great addition to keep notes and potential sales details and keep track of jobs personally.