Citrus-Lime Point of Sale

Currently, when we send a Payment Link, the default text message prefix is "Here is the Payment Link you requested:". It would be useful to, at a minimum, be able to edit that default message (perhaps to include the Store's name? "Here is your Payment Link from Arcadian Shop"). For full customization, to be able to select from a dropdown of pre-approved options would be spot on.

This was raised a few years ago and i'm not sure if it gained any traction. It would be great if we could have the freedom to select to have the tender option sliders on or off as standard. Print Receipt, Open drawer, Send E Receipt. It's not a massive issue but if you are processing 100 transactions on a day it can get a little frustrating. thanks.

Is there any way that the customers details can be pulled through from Cloud POS to the Merchant Tools terminal. It is a really length process when you have a customer wanting to process a phone order. They have to wait on the phone while you have to copy and paste their name, address, email address etc from CloudPOS to the terminal.

API keys should not be visible in POS back office. Whilst API keys are only visible to Administrator level logins, having them exposed in plain text is a risk. We have to give this level of access to more staff than desirable due to the import items feature only being available at that security level. Regardless of Security level, due to the extensive access an API gives to data, once created, and for existing keys too, the key itself should be obfuscated. Citrus Lime customers could contact support to get the key if required.

Hi Feedback. Like the system thanks : ) Right now it’s a bit difficult to quickly see the stock status for a given model and size of bike. What one ideally wants is to quickly see stock status (i.e. colours and availability) for a given model and size as quickly as possible. We would make more money with this feature because when you are doing a bike sale, making it as smooth as possible for the cust is important. Currently you have to search it up, click through, extend to all branches and click into each colour to see then go back again and repeat the process. Thanks and have a nice day Joe

When searching for a customer you have to enter it exactly as it is in the customer record and it would be nice to have more flexibility. For example: since we can't have multiple first and last names in a customer record we frequently create customers in the format of "First Name 1 & First Name 2" and "Last Name 1 & Last Name 2". When we search for that customer we have to remember the order of the names to have it return any results. If it's First Name 2 there talking to us we can't find their record easily in POS entering just their name information. We could use email or phone, but again, without the ability to enter multiple on a customer record it brings up the same challenges.

Could we have the reason codes on the receipt, as far as i can see we dont know even if it was returned offline or online

As was recently done with Return Reason Codes could the Discount Reason Codes be displayed in POS in alphanumeric order so we can influence the order and make them easier to read.

At present we can, for each till, set a default to send e-Receipts which is great. We also really need to set the defaults for: 'Print Customer Receipt' and 'Pop Cash Drawer ' Cloud POS 2.0 has these three Transaction options showing. If you have e-receipts set by default the pop cash drawer option is OFF. Pretty much every transaction we do requires us to then slide this to On. It would be ever so sensible for us to be able to pre-set all three of these options per till, saving us time and frustration! THIS IS A REQUEST FROM ALL OF OUR STORE MANAGERS.

WHEN PROCESSING TRANSACTIONS IN CLOUD POS2 AND CUSTOMERS OWE MONEY/BALANCES, WHY ARE YOU USING THE SMALLEST, TINY, TINIEST FONT ON THE RIGHT HAND SIZE FOR DEPOSIT AND BALANCE REMAINING? SURELY MISTAKES CAN BE MADE AND SURELY IF BALANCES ARE DUE IT SHOULD BE IN BIG BOLD RED WRITING? THERES NOTHING WRONG WITH MY EYESIGHT EITHER, IT WOULD JUST BE NICE TO NOT HAVE EVERYTHING SO SMALL ON THE RIGHT AND HAVE MORE BOLD AND BALANCES IN RED............. MOAN OVER, HAPPY CHRISTMAS! ;-)