Customer account alert / message | Voters

Customer account alert / message

It would be useful to be able to add an 'alert'/ message to a customers account. This would 'pop up' immediately after logging into an account on POS. This should be for internal use only and not evident to the customer.

November 5, 2025

Steven S

Agreed, this would be useful, to alert staff to problematic customers - repeated warranties, or rude behaviour.

Matt Turner

This ties in with our suggestion to flag when a delivery order is put on special orders which would put the customer over their agreed credit limit. It currently doesn't flag until after we have delivered the goods and go to convert to invoice.