Defaults for Pop Cash Drawer and Print Receipts
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Tanya Chicoine
We would like to set the default to
unchecked
options for printing receipt and for opening cash drawer following each transaction and/or that the default to be off for "Print receipt and pop cash drawer".Most of our customers opt not to have a receipt and we would like to reduce unnecessary printing.
Also, our cash drawer is not connected to POS however each time we unselect "print receipt", the printer spits out a short piece of paper unless we also unselect opening cash drawer.
S
Simon Thomas
Is it possible to add to this suggestion to have a settings toggle per register in setup to only pop the cash drawer if the Cash tender is selected?
Otherwise, if 'Pop' cash drawer' is toggled off by default and people forget to toggle it back on when taking cash, the drawer won't open.
Tom Haxley
Simon Thomas This would be ideal!
R
RM Cycles Team
I might be missing something but we would like to have the default condition not to pop the cash register drawer, is that already possible?
N
Norberto Huertas
We also found this to be a bit annoying as the alternative requires an email address. I managed to make a chrome extension that auto toggles all three options off by default.
I imagine that from the CloudPOS perspective every customer is supposed to get some sort of receipt but in practice so few care for one.
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Tanya Chicoine
Norberto Huertas I would be interested in knowing how to do this if you would not mind sharing?
Suzy Weightman
Hi Tanya,
There's an option to configure this on each register/till - "Default to e-Receipts".
"Physical receipt printing will no longer be the default on this till and ereceipts is preselected." - this basically unchecks printing receipt and popping cash drawer and checks the eReceipt option (which can always be changed on each transaction)
Does this help?
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Tanya Chicoine
Suzy Weightman not really as we rarely capture customer information because we are in a tourist area. Sending e-receipts is not something we do. Thank you for replying
Suzy Weightman
Tanya Chicoine Hi Tanya,
So an additional configuration option for the Register which toggles all three options off would probably be the best solution for you I think?
Suzy
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Tanya Chicoine
Suzy Weightman yes that would be perfect!