Electronic signature of the customer for procurement and workshop orders
S
Stefan Pinter
Is it possible to have the customer electronically sign the corresponding order?
Problems don’t occur often, but often enough to give it some thought.
The link is just an example — the customer reads through the order and signs it on a tablet.
Would that be possible?
G
Gemma Packham
At the moment we send a pdf copy via email for them to email back confirmation. This would be more efficient for in store. An addition would be a document we can send via email for them to sign electronically for those who confirm when not in store.
N
Norberto Huertas
That's an interesting idea, I could see it being useful for agreeing to workshop policies or special order arrangements.
S
Stefan Pinter
Thats the point, there are not that much customers, that are not accept the completed workshop job.
But in some cases, it takes a lot of discussion, because they tell us, they don´t received the mail.
In Germany a electronic sign is not that unusual.