Email formatting
R
Richard T
we are trying to push all stores to use e-receipts. but we cannot change the email to match our company profile - i.e. colours, formatting and wording.
can you let us change this so we can put in HTML so we can match our branding and not just have a few lines iof plain text.
this would elevate the customer experience make it feel a lot more premium. expecially when buying a £12,000 bike.
Or give an option to go through omnisend so there's no work for your devs to create a email template system, we do all that ourselves
(also for web order confirmations too)
Thank you
S
Steven Sproat
100%, the lack of templating for the email header/footer isn't great and just plain emails like this would look far better if we could have customised top/bottoms.
Even better would be to have a generic one that we can then override, so that smaller shops without any in-house experience to create templates can still have something better looking.