Is it possible to create a void transaction feature? | Voters

Is it possible to create a void transaction feature?

Chris Calvert

Sometimes it would be much easier to void an entire transaction and start from scratch than having to return the entire transaction and start all over again. i.e. a forgotten discount, a wrong item entered or even entered twice.

April 3, 2025

Scott

Agree, it’s damn time consuming and leads to further errors

Chris Calvert

It would be after the sale is complete. I even ran into a situation yesterday where we were having an issue with the credit card readers. I eventually had to run a test sale for $.01 to make sure it was working. After it was working, it would have been nice to just cancel the transaction instead of incurring all of the credit card fees. Also convenient if you mess something up on a transaction and can just start from scratch as opposed to returning the whole transaction and then doing a new one.

Suzy Weightman

Hi Chris, 
Is this after the transaction/payment has completed? 
If it's before, we do have the No Sale functionality in the POS which allows you to clear everything and start again. 
Thanks, 
Suzy

Chris Calvert

After the transaction has been completed.