Jersey and Guernsey | Voters

Jersey and Guernsey

planned

warehouse

Being able to ship off the above destinations through the system like BT postcodes, instead of having to create a manual label , so we have a commercial invoice

November 10, 2025

Adam Kappa

We're getting multiple requests about this daily on Customer Service. It would be great if we could get this before asap / before Christmas

Suzy Weightman

marked this post as

planned

HI all, 
We're currently working on making the required changes in the Courier Module to ensure that the required information can be provided for shipments to Jersey and Guernsey. 
I'd expect this work to be completed in the next few weeks. 
Thanks, 
Suzy

Scott

Suzy Weightman next few weeks? We are heading towards a peak online period, and this is quite important, and was dropped on us with no notice at all :(

Ben

Suzy Weightman This is urgent for us as well. We cannot ship to Northern Ireland using DHL using CIM as it has not been updated for the Windsor Framework. This puts a strain on the packing team at an already strenuous time of year. Do you have an ETA yet on a fix for this?

Steven S

Since the update for Northern Ireland and automatic creation of the CN22, this is now required for Jersey, Guerney and Isle of Man and currently we have to not POS in CL but go to Royal Mail separately.