Make discount codes work across website and tills
Suzy Weightman
Merged in a post:
Allow Web Coupon Codes to work in Store
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Richard T
To help become a true multichannel retailer, it would be great if online coupon codes had the option to also be redeemable in stores. So customers and store staff can use these codes seamlessly.
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Pete Baars
Has there been any movement on this?
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Chris
Has any progress yet been made here? It's a particular bugbear for my boss'
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Chris
Hello everyone, we'd like this too. It would really help with marketing at the events we attend. Combined with a single use code that's linked to emails (so it's single use per person not just literally single use) and an option to set a minimum discount for our most valued customers.
Whether something's 5% already they get 15% off (not 20%) or if something is 50% off they get 50% not 15% or 65%
I'm feeling limited with the options available for marketing to larger groups/organisations/influencers etc.
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Pete
Has this progressed at all?
If we're offering multichannel retail, shouldn't we be able to make our offers across all channels?
Neil McQuillan - CEO Citrus-Lime
This is on our radar after the POS 2.0 upgrade. We agree this should work across all channels, the same would apply to StarBuys as well.
Nick Johnston
Neil McQuillan - CEO Citrus-Lime: was 2.0 due out this summer? Or has it been psuhed back ?
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Mark Rose
Neil McQuillan - CEO Citrus-Lime: great to hear!
Neil McQuillan - CEO Citrus-Lime
Nick Johnston: The POS side of the upgrade is running a little late, we put some resource into making more changes to Cloud POS in the release that we pushed out this week due to customer demand. It's very much been a case of balancing customer feature requests vs long term work.
Progress is however outstanding, we think we'll be around the end of summer when we start inviting customers in for Beta.
On the dance card to complete is integrated chip and pin and ecommerce payments integration so you can see the vast majority has now been completed. All the fundamental stuff is completed.
You'll be able to use either the old POS UI or the new one whilst in Beta.
Nick Johnston
Fully agree
Neil McQuillan - CEO Citrus-Lime
Richard, This is something we plan to address, we will also add support for Starbuy promotions when this is added. We do not plan to have instore or online specific promotions at this time there will be one promotions engine. That would however be possible. I think Lewis is looking to setup a face to face meeting on various things, might be worth seeing where this is on your side as I think we're awaiting some ideas for dates.