Make emailed Gift Vouchers look a little more appealing | Voters

Make emailed Gift Vouchers look a little more appealing

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Ben

We have had a few emails from customers commenting on the fact that the gift vouchers that are emailed when they buy them online are not very nice looking and do not have much branding.

I am not necessarily expecting a design heavy page to be created but would there perhaps be a way to make the PDF's that are sent a little bit more premium looking for when they print them out and perhaps include more retailer branding.

May 18, 2021

Steven Sproat

Ben Allen Suzy Weightman can we see how the new vouchers look, please?

VeloConnect SIM Test Admin

Steven Sproat: Hi Steven,
Here's a snip from our testing environment of the Full Size Gift Voucher. 
Thanks, 
Suzy

Steven Sproat

VeloConnect SIM Test Admin: Brill, thanks for the swift response

Nick Johnston

VeloConnect SIM Test Admin: When can we change it our end?

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Ben Allen

Hi all,
I can confirm that we’ve started work on Step 1 - updating the gift voucher design. We are aiming to include the updated design as part of our October release.
Kind Regards,
Ben

Suzy Weightman

Hi everyone, 
Thanks for all of your feedback on this. We've been working on some concepts to improve the look of the emailed gift vouchers, I've attached these for you to see. 
We're looking to address this in several steps....
Step 1 - implement concepts for the emailed gift vouchers, to radically improve how they look
Step 2 - add multiple templates that can be used for different layouts
Step 3 - add more customization e.g. custom background images
Thanks, 
Suzy

Nick Johnston

Suzy Weightman: when will this be ready for us to try ?

Kathryn

Suzy Weightman: Customisation would be great. The more we can make the vouchers look like 'ours' the better. My main priority is making sure we have something sooner rather than later though.

Richard Twinn

Suzy Weightman: they look so much better than current vouchers, do you have an ETA?

Ben

Suzy Weightman: Great to hear this is getting actioned. Hopefully not to late to be ready for peak trading this year!

Richard Twinn

Neil McQuillan leanne@citruslime.com Suzy Weightman this has had 57 votes, more and more stores are mentioning this now how can we get this pushed over the line? or at least a standard email and one we can customise ourselves?

Kathryn

Any chance of this being sorted for Christmas? And also an automatic sale function for people who are buying these out of working hours? We've also received customer complaints regarding how terrible the vouchers are.

Simon

It would be great to be able to include a custom background picture with emails sent, and fields showing purchase date and voucher number included within this or at the end of the image - surely that is a relatively quick addition to ensure that this issue is cleared up before Christmas 2023 ?Our previous e-commerce supplier provided multiple images that a customer could select online, but if it is just one, that would be an improvement. They also had a message input that the purchaser could enter for the recipient which was also then shown on the voucher.

Joanne Ligthelm

is there any updates on this please , it is really letting us down ! any way to at east make it prettier it people are sending these on to people as gifts ?

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