For the last few weeks, we have a support call logged which you seem to be ignoring, our Payment links to customers and texts to them have not worked. I guessed you would be slow to take action, so I tried myself to see if I could do anything by creating an account with ClickSend. You are the account holder that is sending so I was unable to do anything - it is over to you. This is now a crucial part of our communication with customers and needs to be fixed urgently. We are in the EU and perhaps the spam text regulations are stronger here than in the UK but please sort it out QUICKLY.