Current Process: To make a return, we currently have a 3 step process.

1. Go to the receipt journal and find the transaction.

2. Write down the transaction number.

3. Go back to the POS and select Return Transaction.

4. Enter the number we wrote down.

5. New Screen pops up. Enter the number again.

6. Select the right transaction.

Discussion: This process could be streamlined by adding a menu option to "Return Transaction." This would make the process easier and quicker.

1. Go to the receipt journal and find the transaction.

2. Select "Return Transaction."

Recommendation: Add the new menu option to Return Transaction.