Scan to recall adding items to Web orders | Voters

Scan to recall adding items to Web orders

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Brian Seery

When scanning an item to recall an order and then scanning again on the scan items for pick up page, it is sometimes adding that item as an additional item. Sometimes it warns you that you are adding an item other times not. It seems to happen if you do it quickly between the 2 scans.

December 18, 2023

This post was marked as

complete

Suzy Weightman

Hi Brian, 
Thanks for raising this, we're aware of the issue and we have a fix ready for the January release of Cloud POS 2.0. 
This is happening as the Item Quick Scan input is focused at certain points when recalling an order. 
I've linked our work item so you can see when the fix is complete. 
We try to keep our feedback forum for general feedback and new feature requests, so if you can raise bugs directly to the support team in the future that would be great! 
Thanks, 
Suzy

Suzy Weightman

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