The cash box of the tender screen is a source of frequent mistakes. Imagine the scenario:
"Okay, you want to pay with a card? No problem"
click click click
"oh, the card machine hasn't activated".
(The cashier clicked through the checkout too fast and tendered the transaction as cash.)
I've been using CL POS from the beginning and I still do this at least once per week.
I've got really quick at processing a cash return to undo the error, and then doing it right.
Less experienced staff can't do this, and often don't even realise what happened, so they then repeat the transaction. This causes Z-report and inventory errors.
For one-off purchases, as described above, it's manageable.
If a big workshop job is mistakenly tendered as cash, it is less manageable.
Please fix this by removing the "pay remaining" button from the cash option on the Tender screen. The space that the "pay remaining" button occupied can be used for a quick "£5", "£10", "£20" button - as per Olivia's original idea. If a customer pays £25, the cashier can click the "£5" and then click the "£20", or can just type £25 in the box just the same as at present.
Clicking "pay remaining" is a shortcut, but you've only got to make a mistake once to cost yourself more time than you'd ever have saved...
If a user says they aren't affected by this, they're just unaware that mistakes are being made that affect their Z-reports and inventory.
Cheers, Gary