Web Order Number vs Order Number
H
Highland Bikes Admin
I can't help but think that it would be helpful if the Web Order No and the Order No were the same number. It can be awkward having to deal with different numbers in different areas of the system.
EG. An online order confirmation gives the customer a Web Order Number but when they get their receipt, they're given the 7 digit order number.
We've also just started using Courier Integration and the postage label has the Web Order No on it yet the pick list uses the 7 digit number.
If we need to have both, is it possible that both numbers could used together in all areas?
B
Brian Seery
I would doubt it is possible to make them match and I understand why. Really the Order No which is the work order number is redundant as soon as the transaction is processed. It shouldn't show on the receipt and the Web Order No should be a number which is fully traceable through the system.
R
Ross Eaton
Hello, not sure if this is useful to you but you can add the "Order Ref" column to the Pick List among other areas so that you can see / filter on the Web Order No. if applicable.
P
Pasq
Totally agree ,it would save a lot of time, faff and mistakes. Any thoughts on this Citrus Honchos? :)