Keeping bookings on the calender but being able to mark as no-show | Voters

Keeping bookings on the calender but being able to mark as no-show

Dan

When a customer doesn't arrive for their booking, we want the ability to mark them as a no show, not just delete the booking. This will help us keep track of who doesn't pitch up, as well as keep track of what is happening to our time.

August 24, 2026

Norberto Huertas

Would love a way to track this. Currently we add the "Workshop Notes" item and insert comment as "No show, cancelled, ect" but this is tedious and like stated by someone else we have to zero out the values which can be troublesome if we need to revise the repair.

Brent J

Would also love to keep all the labor and PnA SKUs attached to the booking so we don't have to start from scratch if they revisit the issues.

Lightspeed does this with Archiving a workorder.