Workshop Module

Unless I've missing something, we are now 4 years in and still cannot block out dates on our workshop bookings when we will be closed over Christmas. We currently have to wait until nearer Christmas and then time and push out the lead time to cover the days we are closed, then every day over Christmas, log on and reduce the lead time by a day at a time! This whole process seems ridiculous.

It would be great to be able to add multiple items to a workshop job at once with check boxes, similar to adding multiple items to a Purchase Order. Adding items one at a time with the "Add Item" button is inefficient. Thanks!

On a Workshop Job I believe that the only place to add a note that is not visible to the customer is in the POS. It would be great to have a field available to add notes that are not visible to the customer in the Workshop Module. It would also be nice to have the names of the fields consistent to ensure comments go in the correct spot. In POS there is "receipt comments" and "order notes". In Workshop there is just "notes". Receipt comments and notes appear to be the same field and should be named the same thing. When you add a field for data that isn't visible to the customer it should be named consistently with "order notes" (or whatever you may change the name to) in POS. See attached screengrabs.

Would like to be able to customize the 5 order status buttons to better reflect our work shop job process. For example "Fraud Check" and "Ready to Dispatch" have literally no meaning for us.

It is currently difficult to read any notes added to workshop jobs. Is it possible to improve the line spacing?

Currently the Workshop Module is in 30 minute blocks. It would be beneficial to configure this so that it can be set up with 6 minute increments as this is how the labour is charged within our Workshop. This would make billing and scheduling much more precise.

We have 3 main mechanics: 1/ works 6am to 2pm Mon-Fri 2/ works 10:30am to 4:30pm Tues-Sat 3/ is a Trustee and available on an ad-hoc basis. We also have a number of volunteer mechanics who work variable hours. In order to assign a job to a mechanic, we need to see who is available. Our Workshop opening hours are currently 6am-4.30pm Mon-Fri and 10:30am to 4:30pm Sat. These are different to our shop opening times of 9:30am to 4:30pm Mon-Sat. We need to mark against each mechanic what are their normal working hours and days. This needs to incorporate the fact that the shop is closed on Sundays and we also shut down between Christmas and New Year. Over and above that we need to mark mechanics as unavailable when they have booked holiday, days off, medical appointments, etc., which can use the existing features.

I know this has been brought up before, but it would be very beneficial to to have the available work hours set for each mechanic as opposed to currently on set of hours for the store. We have 2 full-time and various part-time mechanics who all work different hours so it makes it challenging to use the calendar effectively for each mechanic (and not easily visible for the sales staff when booking repairs to know how much time is available for each mechanic).

Can we put a total order price into a customer bike collection text template. For example, Dear Mr Sinns, Your bike is ready for collection. The order total is insert formula for order total .... The reason behind this is that the customer knows exactly how much they need to pay on collection. If the customer has any questions on pricing they can call ahead, this is much better for everyone involved

Can the Taskpad be added to the workshop module so they can add workshop jobs easier than inputting lookup codes etc?