Workshop jobs are not showing on the daily or weekly calendar view. They will show up on the monthly calendar view.
under review
E
Emma - Citrus-Lime
updated the status to
under review
Hi everyone
We are aware of this issue that is occurring intermittently in the Workshop Module, and we have produced a write-up for our Development Team (including screen recordings and internal monitoring logs). This will now be discussed at an escalations meeting between the Support Team and the Development Team, so that a fix can be planned.
I am changing the status of this post to 'Under Review', therefore. Once we know the next steps on the fix, we'll update the status of this post so that you're notified.
In future, if you have any issues of this nature with any area of the Cloud POS platform, please reach out to our Support Team via phone or Live Chat. Here's a quick summary:
- If something seems broken / doesn't feel right, raise that via phone or Live Chat with the Support Team so it can be investigated straight away
- If you have a request for a new feature or a change to the platform functionality, raise it on this feedback forum.
M
Matt Morris
I have this issue as well intermittently, but it is only when dragging an unscheduled job to a calendar, it will disappear if the technician wasn't saved during the drag and drop or if there are multiple technicians being viewed on the calendar at one time. I found clicking the "clear filters" button tends to do the trick. Not sure if this is the issue you are having but just wanted to share my experience to help some others if possible.
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Norberto Huertas
We also have this error occur with the schedule. All the jobs on the daily/weekly view disappear with no warning. Happy to send over a screen recording of what the visual bug is.